Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Asima R.
Unfollow Asima R.
Share Review
Report Review

So 2 days ago, the price of the 14-day trial was 1.95 and when I restarted the resume it changed to 2.95... why

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Texas
1 review
0 helpful votes
Follow Tracy Q.
Unfollow Tracy Q.
Share Review
Report Review

I would like to have been able to register before having to build the whole resume.
The website froze when I was 55% complete, therefore I had to start all over since I didn't have the option of saving anything.

Date of experience: May 9, 2020
Georgia
1 review
0 helpful votes
Follow Cristel R.
Unfollow Cristel R.
Share Review
Report Review

This was the easiest and a clear cut way to build a resume. I have always had a high aversion to dealing with creating a new and/or updating my resume. Thank you for creating a simplified way to build a great professional looking resume! There are many great options to cater to different focuses whether experience, credentials, or non-traditional learning.

Date of experience: May 9, 2020
California
1 review
0 helpful votes
Follow Clayton H.
Unfollow Clayton H.
Share Review
Report Review

The price jump after free trial is a horrible trick, seriously jumps by 10x? Your profit model is clearly just trying to trick people

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
North Carolina
2 reviews
0 helpful votes
Follow DeMarco S.
Unfollow DeMarco S.
Share Review
Report Review

It is a good tool to help build resume, although it is misleading to say free, then ask to pay at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
Follow Victorya W.
Unfollow Victorya W.
Share Review
Report Review

It shouldn't call it free if you do have to pay but I appreciated the lovely flow and layout

Date of experience: May 9, 2020
Wisconsin
1 review
0 helpful votes
Follow Monica T.
Unfollow Monica T.
Share Review
Report Review

False advertisement of getting a "Free" resume. Does no good if you can't download it!

Date of experience: May 9, 2020
Texas
1 review
0 helpful votes
Follow Hiram L.
Unfollow Hiram L.
Share Review
Report Review

Got my resume but the payment thing or pricing should be in the front not in the end so kinda mad.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Georgia
1 review
0 helpful votes
Follow Hutchinson L.
Unfollow Hutchinson L.
Share Review
Report Review

Said free but had to pay at the end.
Should be more upfront

Date of experience: May 8, 2020
Maryland
1 review
0 helpful votes
Follow MaryBeth L.
Unfollow MaryBeth L.
Share Review
Report Review

I don't like that the payment information was not mentioned until the end-- the entire process just feels oportunistic.

Date of experience: May 8, 2020
North Carolina
1 review
0 helpful votes
Follow Justine K.
Unfollow Justine K.
Share Review
Report Review

Website claimed to be free and was not free at all

Date of experience: May 8, 2020
District of Columbia
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

Flow of application is not intuitive. Initial search states free resume template but you can't download your resume without paying and subscribing. Not a true statement.

Date of experience: May 8, 2020
Tennessee
2 reviews
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

Very easy to use, many different templates to choose from

Date of experience: May 8, 2020
Connecticut
1 review
0 helpful votes
Follow Aleksandra P.
Unfollow Aleksandra P.
Share Review
Report Review

The resume builder was very user friendly and easy to use. I also like that I can switch between different templates without having to rewrite all of my information.

Date of experience: May 8, 2020
Pennsylvania
1 review
0 helpful votes
Follow Braiden G.
Unfollow Braiden G.
Share Review
Report Review

It says free but you have to pay
June 12, 2020

It says free but you have to pay. That's false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2020
Washington
1 review
0 helpful votes
Follow Brittany S.
Unfollow Brittany S.
Share Review
Report Review

Best resume building experience so far! I have always hated making my resume, but this made it so simple and easy I want to cry some serious happy tears!

Date of experience: May 8, 2020
Michigan
1 review
0 helpful votes
Follow ADAM X.
Unfollow ADAM X.
Share Review
Report Review

Took the thinking out of formatting and allowed me to focus on the content. Super easy!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Park E.
Unfollow Park E.
Share Review
Report Review

Was surprised to see a charge when it was advertised as free.

Date of experience: May 8, 2020
New Jersey
1 review
1 helpful vote
Follow Indigo P.
Unfollow Indigo P.
Share Review
Report Review

Very easy to use and the templates look amazing. I hope this will help me in my job hunt.

Date of experience: May 8, 2020
Texas
1 review
0 helpful votes
Follow Rodger T.
Unfollow Rodger T.
Share Review
Report Review

Very helpful in helping me create a curriculum vitae.

Date of experience: May 7, 2020