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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It's quick and easy to make your resume look very professional
Need more opportunity for adding custom fields, picture, adding spaces between fields
This site is not free but it claims to be and that is frustrating.
So far so good - will need to see once I am able to download my resume
You have a wonderful service and i appreciate that. I feel though that being charged for your service beyond the 14 shouldn't be necessary with a well written resume. Great job! Thank you.
Good
Overall I was very happy however I found when it put together a objective statement is was a mess of words. So i just wrote a new one. Other then that I am very happy and hope it helps me land the job I want.
Your suite is great, I've been using it for years and your product helped in creating my first resume. I'm just upset that I can no longer save my resume as a. Svg now that you've changed how you code your resume preview. The $2.95 is reasonable as a 14 day trial but it's upsetting I have to come back before those 14 days to cancel the auto-renewal to avoid being billed more than a 600% increase of the trial price monthly! At this rate I'll be paying that $2.95 14 day trial price and then cancelling before the trial ends anytime I need to update and download my resume again.
Don't say the template is free when it isn't free. Kind of misleading.
Quick and easy, however, its not free like it seems.
Amazing
Quick and easy, helped me the whole process, thanks
Everything's really good and informative. Extremely useful and has so many options and responses! Just wish it said that i had to pay to download the resume before I did the whole thing. That was definitely annoying. I mean it said free resume, not download so they didn't lie but it would've been nice information to know before working on it.
Easy to use. However, I would like to see 'Summary' instead of Career Objective.
Had to put in two different cards.
Kept coming up as fraud
Wish you guys would have been up front about needing to completely pay for this service to GET the one copy of your resume rather than to continue using the service :/
No
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

