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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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Help in building a resume and at the end tells you it not free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2020
Louisiana
1 review
0 helpful votes
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It is ridiculous to pay to download a resume form when the website says its free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2020
Nebraska
1 review
0 helpful votes
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I don't really like the editing features. I want to be able to make some changes to the design

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Everything was great
June 21, 2020

Everything was great. Not a complaint but just want to share that neither of my VISA cards would work for payment but luckily I have a Mastercard that worked. Just sharing in case there's a problem you didn't know about. Love the process!

Date of experience: June 20, 2020
Tennessee
1 review
0 helpful votes
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Amazing
June 20, 2020

Amazing

Date of experience: June 20, 2020
New York
1 review
0 helpful votes
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Easy
June 20, 2020

Easy

Date of experience: June 20, 2020
Tennessee
1 review
0 helpful votes
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Very helpful customer service available via chat while creating resume

Date of experience: June 19, 2020
New York
1 review
0 helpful votes
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I wish I knew this was a paid service before I started typing my information in

Date of experience: June 19, 2020
Arizona
1 review
0 helpful votes
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Thanks
June 19, 2020

Thanks

Date of experience: June 19, 2020
Texas
1 review
0 helpful votes
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It's awesome Except for the fact that it said it was free and it was definitely not.

Date of experience: June 19, 2020
Michigan
1 review
0 helpful votes
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Its ok
June 19, 2020

Its ok.

Date of experience: June 19, 2020
California
1 review
0 helpful votes
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So far ok
June 19, 2020

So far ok

Date of experience: June 19, 2020
Tennessee
2 reviews
0 helpful votes
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Advertised as free, now asking for payment. Reasonable price, but baiting the client off-putting

Date of experience: June 19, 2020
California
1 review
0 helpful votes
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LOVED IT..
June 19, 2020

LOVED IT. I was pulling my hair out trying to write a resume. Super smooth process

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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Awesome
June 19, 2020

Awesome

Date of experience: June 19, 2020
Maryland
1 review
0 helpful votes
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Supposed to be a FREE RESUME BUILDING WEBSITE? Tired of filling these free ones out only to get charged in the end and then the hassle of having to cancel immediately so I don't get charged again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2020
Colorado
1 review
0 helpful votes
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Paying for a free resume is not a free resume, so there's a bit of bs going on. Sadly common these days. But aside from that it is a good program.

Date of experience: June 19, 2020
Massachusetts
1 review
0 helpful votes
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Would like to create and account with out creating a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2020
Indiana
1 review
0 helpful votes
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This site is the best thing since sliced bread! We all have experienced the drudgery and stress of trying to write the perfect resume - this totally lifted the weight off my shoulders. The experience descriptors bank was the real gem that made it all so easy. Thanks resume genius!

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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So far so good!
June 19, 2020

So far so good!

Date of experience: June 19, 2020