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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Brian D.
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Great app to use it was easy and easy to use but i did not know about the fee

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
Follow Alfredo V.
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This resume creator was a great tool to help me format my resume and make it look as professional as I could possibly get it.
Thanks!

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Amazing options that I couldn't have found anywhere. This was quick and easy to use. I will definitely be using from here on out.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Kayla S.
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Thank you for helping me re-due my resume, I like you make me leave a review.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It was too wordy
July 14, 2025

It was too wordy. Unnecessary points but overall the process was easy.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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New resume format
July 14, 2025

Quick & easy transaction to format new resume. Cleaned up & worded better. Eye catching

Date of experience: July 4, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Seth C.
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Fantastic, been very easy and helpful, took the stress out of trying to build your own.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Does a great job building an accurate resume, quickly and easily.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Didn't support my Chime Visa card
July 13, 2025

Didn't support my Chime Visa card. I entered it 3 times and there was $31.00 in it. Bummer

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

New York
1 review
0 helpful votes
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You marked the site as free
July 13, 2025

You marked the site as free. Now I'm paying... false google advertisement

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Very 👍 it was very easy to use
July 13, 2025

Very 👍 it was very easy to use. It was very fast. It was helpful in everything but writing this message

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jaamikah S.
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Not very transparent about fees and would not accept my debit card.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Madeleine T.
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Very easy and helpful, the site did all the formatting for me!

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Lori V.
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Long process but great overall experience. Good skills suggestions, easy to use

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Lisa M.
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The process of building a resume was easy and quick, but although it said it was
free, I had to pay to get the resume I just created. There is plenty of free templates on the internet, but I was in a hurry and this one was done! I just hate being misled.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Michigan
1 review
0 helpful votes
Follow Joanne R.
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I was unhappy how they made you feel it was free until you had spent all your time into finishing it and you don't want to start all over.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Minnesota
1 review
0 helpful votes
Follow Merrie T.
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Good fjdlkfjdlkgjlfdkgjlfdjglfkdjglkdfglkfdjgldfjlgjdf; fjldsnf glkf; lnjglrkn

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow La A.
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The system isn't developed to write federal resumes. I had to delete and force changes in areas to get it to keep the required information at the top of the resume. I also didn't like the "free" option but once the resume was created I could only get access to it by paying $2.95 for a 2wk trial.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow amelia f.
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By far so good I hope it works I haven't even copied the resume

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow TAMMY B.
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I was able to get information easily about how this program works

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius