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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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You waited until the work was completed to explain the fee. Sneaky and deceptive way of conducting business.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
California
1 review
0 helpful votes
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I couldn't be happier with how my resume turned out. Having prewritten statements that you can edit really help when you get writer's block.

Date of experience: July 28, 2020
Louisiana
1 review
0 helpful votes
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Great tools
July 29, 2020

Great tools- would be beneficial to know you would have to pay prior to the end

Date of experience: July 28, 2020
Florida
1 review
0 helpful votes
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Claims it's free until the end when they hit you with a 2.95 trial period and then you have to go through the hassle of cancelling after 14 days so you don't get charged further.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Florida
1 review
0 helpful votes
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Field of study should be optional if our degree has no field of study

Date of experience: July 28, 2020
New York
1 review
0 helpful votes
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Easy but they should tell you up front that there is a $2.95 minimum fee! I would have done it anyway but it's a misleading set up

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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It was presented a free resume template, after having put all my information in, I had to pay to get the resume.

Date of experience: July 28, 2020
Wisconsin
1 review
0 helpful votes
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...
July 29, 2020

-

Date of experience: July 28, 2020
Tennessee
1 review
0 helpful votes
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Disappointed with such limited resume use and designs

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Nebraska
1 review
0 helpful votes
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Really misleading about pricing Its not free to get your resume so if you dont wanna pay any fee to make a resume dont use this tool

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Colorado
1 review
0 helpful votes
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So far the experience has been an easy to use and professional process.

Date of experience: July 28, 2020
Kansas
1 review
0 helpful votes
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Good
July 28, 2020

Good

Date of experience: July 28, 2020
California
1 review
0 helpful votes
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Very comprehensive with great sample resumes & easy to use templates

Date of experience: July 28, 2020
New York
1 review
0 helpful votes
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Extremely difficult to navigate using the service for free

Date of experience: July 28, 2020
North Carolina
2 reviews
0 helpful votes
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I haven't made a resume in over 25 years, and this made it so easy.

Date of experience: July 28, 2020
North Carolina
1 review
0 helpful votes
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Really puts my experience into words I could not come up with!

Date of experience: July 28, 2020
Germany
1 review
0 helpful votes
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We need an one time payment option
August 27, 2020

We need an one time payment option. You lose a lot of customers without this option.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Illinois
2 reviews
0 helpful votes
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Made it very easy to put together a professional looking resume.

Date of experience: July 28, 2020
New York
1 review
0 helpful votes
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Because you say it's free and then force people to buy a subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Maryland
1 review
0 helpful votes
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Awesome
July 28, 2020

Awesome

Date of experience: July 28, 2020