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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Your website stated it was free but then I was forced into joining a month plan just to view the resume I had worked hours on

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Georgia
1 review
0 helpful votes
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Very easy
July 29, 2020

Very easy. Very professional overview created at the end

Date of experience: July 29, 2020
Minnesota
1 review
0 helpful votes
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Not happy I had to pay, but the templates are worth it.

Date of experience: July 29, 2020
Colorado
1 review
0 helpful votes
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It seems to be very helpful!
July 29, 2020

It seems to be very helpful! But, We'll see if I get the job! :)

Date of experience: July 29, 2020
Arizona
1 review
0 helpful votes
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Super simple and takes the stress away with awesome suggestions!

Date of experience: July 29, 2020
Minnesota
1 review
0 helpful votes
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It was quick and easy
July 29, 2020

It was quick and easy. So different than the first time I wrote a resume!

Date of experience: July 29, 2020
California
1 review
0 helpful votes
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Very limited never updated templates, must pay to re download a resume if ever built previously when you did pay for service. Bad customer service, no tolerance on issues very rigid plans that are extremely over priced.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Florida
1 review
0 helpful votes
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Splendid!
July 29, 2020

Splendid! Would profit from a little more guidance on Skills section

Date of experience: July 29, 2020
Pennsylvania
1 review
0 helpful votes
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Ok
July 29, 2020

Ok

Date of experience: July 29, 2020
Indiana
1 review
0 helpful votes
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I was told it would be free now I am being charged.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
California
1 review
0 helpful votes
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NICE
July 29, 2020

NICE

Date of experience: July 29, 2020
New Jersey
1 review
0 helpful votes
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Please inform people there will be a charge BEFORE they go through the trouble of building a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Florida
1 review
0 helpful votes
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Thanks
July 29, 2020

Thanks

Date of experience: July 29, 2020
Minnesota
1 review
0 helpful votes
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Your misleading website
August 28, 2020

Your misleading website. Says it's free but once finished of course you have to pay for it after doing all that work

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Illinois
1 review
0 helpful votes
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Thanks
July 29, 2020

Thanks

Date of experience: July 29, 2020
Florida
1 review
0 helpful votes
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They have made the resume writing process quick & easy!

Date of experience: July 29, 2020
Nevada
1 review
0 helpful votes
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Than u
July 29, 2020

Than u

Date of experience: July 29, 2020
Hawaii
1 review
0 helpful votes
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Thanks
July 29, 2020

Thanks

Date of experience: July 29, 2020
Singapore
1 review
0 helpful votes
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Trial payment format is predatory, i do not support this form of extortion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Texas
1 review
0 helpful votes
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So quick and easy!
July 29, 2020

So quick and easy! Happy I found this website to create my resume!

Date of experience: July 29, 2020