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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I thought this was free so I'm not happy this is costing me $24.95
I love the fact that it guided me in completing a resume. I thought it was going to be free to be complete. However, I like how it was well-organized. So, this was worth $2.95. Thank you for providing this source.
Astonishingly easy to use. They ask you questions and the answers will be layer out into a resume template which is pretty neat to look at after.
Very helpful in building a resume when I didn't quite know how to phrase things.
Everything was great except the month of June was written as Jun
Fun, easy, and painless process to build a great resume!
Overall a great resource; tons of content and easy to navigate. The only complaint I have is that there is no upfront information on pricing; you have to through the entire building process and then they lay out the terms and costs.
Wish it was easier to format on my own when I needed to.
Advertised as free - have to pay to download - bait and switch
I like the experience just wish I had been told of the price first.
Well organized, easy to use. Very encouraging to have found this service!
Feels like it was never shared you would charge me. Very slick
I like the resume genius. I was turned off by the annual subscription payment. Would have preferred a monthly fee since it is able to be cancelled at any time
Wish the career objective portion had more industries listed. Could not find one that represented collision repair as an industry
I didn't finished my 14 day trial of this product and now asking again to purchase another 14 days which is not fair.
Good program. I wish there was a little more guidance, like being able to put the job position in and your program alter the information that I enter in order to fit the job description.
Everything was great except it takes to many tries to make payment
ResumeGenius makes building resumes simple and effective.
Really easy someone, asked the right questions to include the correct information on my resume.
You said this resume template was free but its not
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

