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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I didn't finished my 14 day trial of this product and now asking again to purchase another 14 days which is not fair.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2020
Tennessee
1 review
0 helpful votes
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Good program
August 16, 2020

Good program. I wish there was a little more guidance, like being able to put the job position in and your program alter the information that I enter in order to fit the job description.

Date of experience: August 16, 2020
California
1 review
0 helpful votes
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Everything was great except it takes to many tries to make payment

Date of experience: August 16, 2020
Texas
1 review
0 helpful votes
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ResumeGenius makes building resumes simple and effective.

Date of experience: August 16, 2020
California
1 review
0 helpful votes
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Really easy someone, asked the right questions to include the correct information on my resume.

Date of experience: August 16, 2020
South Carolina
1 review
0 helpful votes
Follow Betty D.
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You said this resume template was free but its not

Date of experience: August 16, 2020
Illinois
1 review
0 helpful votes
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I was disappointed to know that my free resume wasn't free and that I wasn't even able to access it at all

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2020
California
1 review
0 helpful votes
Follow CEDILLO F.
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You should indicate upfront that there will be a charge for this.

Date of experience: August 16, 2020
Florida
1 review
0 helpful votes
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They made it nice and easy to set up and go through and form a resume that will ensure it is set up correctly for the type of job you are applying for

Date of experience: August 16, 2020
New York
1 review
0 helpful votes
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You should not say it's free and then charge for the service.
Be honest. You seem to have a decent product so don't lie about it.

Date of experience: August 16, 2020
Missouri
1 review
0 helpful votes
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Don't advertise free and then make me pay at the end. Congratulations on cornering people through false marketing and their desire to improve their lives.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2020
District of Columbia
1 review
0 helpful votes
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Your service was advertised as "free", since I just paid you $3 for a 14 day trial and the ability to download my resume' I just spent 3 hours composing, I'm guessing it isn't "Free".

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2020
Pennsylvania
1 review
0 helpful votes
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Amazing!
August 15, 2020

Amazing! Easy and impressive results. Highly recommend!

Date of experience: August 15, 2020
Nevada
1 review
0 helpful votes
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Great experience very easy template to use the step by step instructions for each section was very helpful to me.

Date of experience: August 15, 2020
Maine
1 review
0 helpful votes
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Smooth and easy to use, but the payment information should have been at the front end of this experience. NOT the end.

Date of experience: August 15, 2020
Indiana
2 reviews
1 helpful vote
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So far it's been a great experience to help guide me in updating my resume.

Date of experience: August 15, 2020
Missouri
1 review
0 helpful votes
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.
August 15, 2020

.

Date of experience: August 15, 2020
Massachusetts
1 review
0 helpful votes
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I have been out of my field and self employed for 8 years. This program made preparing to return to the job market quick, easy, and painless.

Date of experience: August 15, 2020
Tennessee
1 review
0 helpful votes
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Said it was FREE and wasnt even free...
September 30, 2020

Said it was FREE and wasnt even free... had to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2020
Texas
1 review
0 helpful votes
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Allow a space for nickname; also allow to skip the question about the degree working towards as some are undecided during college

Date of experience: August 15, 2020