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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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So fast and so easy
August 18, 2020

So fast and so easy. Wish I would have done this years ago.

Date of experience: August 18, 2020
California
1 review
0 helpful votes
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It was posted in google as free
August 18, 2020

It was posted in google as free. Will let you do the work to create the resume then at the end show you a preview but you have to pay to download it

Date of experience: August 18, 2020
Pennsylvania
1 review
0 helpful votes
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Made it so easy
August 18, 2020

Made it so easy. Loved all the different templates

Date of experience: August 18, 2020
Colorado
2 reviews
0 helpful votes
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I like how easy it was to build a resume here but I'm upset that you advertised it as free. I wouldn't have gone through all that work to find out it costs money. It is highly misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Well the resume for my son that does not really have any experience came out very nice.

Date of experience: August 18, 2020
Texas
1 review
0 helpful votes
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Fast and Easy
August 18, 2020

Fast and Easy. I am confident with my resume. Thank you!

Date of experience: August 18, 2020
Texas
1 review
0 helpful votes
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Very deceptive with saying that the resume is FREEEEEEEE when it is definitely $2.95. It was very upsetting thinking that it would be free when it makes you pay at the end. If it's not free, then do not say FREE RESUME. The resume looks very nice, ill give you that. Have a nice day. Also, it is making me press yes for a follow up. Why would you even put the NO option if there isn't the option to actually use? Very aggravating.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2020
Washington
1 review
0 helpful votes
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Very easy to use
August 18, 2020

Very easy to use. Loved the type in answer features

Date of experience: August 18, 2020
Mississippi
1 review
0 helpful votes
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Love how easy it is to do it
August 18, 2020

Love how easy it is to do it. Walked me through it

Date of experience: August 18, 2020
Canada
1 review
0 helpful votes
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$#*!ty that you guys don't have the stones to place your prices on the home page or anywhere until after I've put the time into making the resume. Shady business practice...

Date of experience: August 18, 2020
Hong Kong
1 review
0 helpful votes
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I am based in HK, cant input (852) XXXX-XXXX in tel

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2020
Utah
1 review
0 helpful votes
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Fairly easy to use and it allows you to go back and change things at any time

Date of experience: August 17, 2020
Michigan
1 review
0 helpful votes
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I thought this was free so I'm not happy this is costing me $24.95

Date of experience: August 17, 2020
Florida
2 reviews
0 helpful votes
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I love the fact that it guided me in completing a resume. I thought it was going to be free to be complete. However, I like how it was well-organized. So, this was worth $2.95. Thank you for providing this source.

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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Astonishingly easy to use
August 17, 2020

Astonishingly easy to use. They ask you questions and the answers will be layer out into a resume template which is pretty neat to look at after.

Date of experience: August 17, 2020
Arizona
1 review
0 helpful votes
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Very helpful in building a resume when I didn't quite know how to phrase things.

Date of experience: August 17, 2020
Michigan
1 review
0 helpful votes
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Everything was great except the month of June was written as Jun

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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Fun, easy, and painless process to build a great resume!

Date of experience: August 17, 2020
Michigan
1 review
0 helpful votes
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Overall a great resource; tons of content and easy to navigate. The only complaint I have is that there is no upfront information on pricing; you have to through the entire building process and then they lay out the terms and costs.

Date of experience: August 17, 2020
Oklahoma
1 review
0 helpful votes
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Wish it was easier to format on my own when I needed to.

Date of experience: August 17, 2020