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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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After i spent all this time building i found out website was not secure so the payment page portion would not show, called in and rep didnt understand theproblem, but she was very couteous. Cant even see page 2 without paying

Date of experience: September 3, 2020
Canada
1 review
0 helpful votes
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Very misleading when you go through all the work and than go to download the resume and you have to pay a monthly subscription. I will be cancelling.

Date of experience: September 3, 2020
Florida
1 review
0 helpful votes
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The layouts do not support lengthy medical experience.

Date of experience: September 2, 2020
New Mexico
1 review
0 helpful votes
Follow Patricia D.
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The home page described this as a free resume builder. When I got to the end, you charged me to download the resume I had built. This is a predatory and truly cowardly business tactic.
Also, the website wouldn't let me sign up using my email. You forced me to connect my google account. I didn't want to lose the time I spent building the resume, but this is a pathetic service. One star is accurate.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Canada
1 review
0 helpful votes
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Dont like the fact that you only take cc payments and not paypal

Date of experience: September 2, 2020
Texas
1 review
0 helpful votes
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Fast and easy service
September 3, 2020

Fast and easy service. I would´ve liked to be informed about the billing though, I thought it was a free website.

Date of experience: September 2, 2020
California
1 review
0 helpful votes
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It is a quick and efficient process to modify your resume!

Date of experience: September 2, 2020
California
1 review
0 helpful votes
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It was swift to set up my resume, and I love the variety of templates.

Date of experience: September 2, 2020
Georgia
1 review
0 helpful votes
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I asked for free resume
September 2, 2020

I asked for free resume. At the end of my process, you asked for money and that was the only way I could download the resume. False advertisment.

Date of experience: September 2, 2020
Virginia
1 review
0 helpful votes
Follow Hickey V.
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Not cool how you had me spend 30 mins writing all that stuff down, only to tell me when I was done that I would need to pay. I couldn't even go back and save the things I'd thought of so I was forced to pay, messed up how you do that to people especially during a time like this when so many are out of work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Tennessee
1 review
0 helpful votes
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Like the service and ability to generate an objective. Very cool. Did not love the sneaky membership thing once I created the resume. I think it is well worth $3 but I only need one resume so not sure why I would need a membership...

Date of experience: September 2, 2020
Florida
1 review
0 helpful votes
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Very simple to use
September 2, 2020

Very simple to use. Created a polished and well organized resume in no time.

Date of experience: September 2, 2020
New York
1 review
0 helpful votes
Follow Ratzloff L.
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I was under the impression that this service was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Colorado
1 review
0 helpful votes
Follow Chronister N.
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You should just state you will be charging for your service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Germany
1 review
0 helpful votes
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This site stated everything was free...
September 2, 2020

This site stated everything was free... you complete the form and then it asks for a payment to download your "free" resume

Date of experience: September 2, 2020
North Carolina
1 review
0 helpful votes
Follow McClendon W.
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I could only add one job and they told me free then charged me however I loved the format

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
California
1 review
0 helpful votes
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So far so good
September 2, 2020

So far so good. I like the layout of my resume from the resume builder and the different options that you have available.

Date of experience: September 1, 2020
Georgia
1 review
0 helpful votes
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I know why they didn't, but it would've been nice to know that you'll be charged before spending the time creating my resume.

Date of experience: September 1, 2020
Florida
1 review
0 helpful votes
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It was an amazing and easy way to fill ou a resume

Date of experience: September 1, 2020
Georgia
1 review
0 helpful votes
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Quick process and very helpful navigating through.

Date of experience: September 1, 2020