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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Said free resume in ad then charged me for first resume. Fishy business ya'll

Date of experience: September 1, 2020
Colorado
1 review
0 helpful votes
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Nothing about this is FREE
October 1, 2020

Nothing about this is FREE. Even the minimal cost is BS. Thanks for nothing

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2020
Florida
1 review
0 helpful votes
Follow Lebron U.
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So far it seems friendly and thorough and easy to use and helpful.

Date of experience: August 31, 2020
California
1 review
0 helpful votes
Follow Klunder D.
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Very quick and easy to create an immaculate resume. Definitely confident that this resume will get me very far!

Date of experience: August 31, 2020
Canada
1 review
0 helpful votes
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Thanks for the template
September 1, 2020

Thanks for the template. It should really help me stand out

Date of experience: August 31, 2020
Indiana
1 review
0 helpful votes
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Thought is was free but you hit me with that charge at the end.

Date of experience: August 31, 2020
Canada
1 review
0 helpful votes
Follow Rebecca U.
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I dont like being tricked into paying for this $#*!

Date of experience: August 31, 2020
Wisconsin
1 review
0 helpful votes
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I think the website was really easy and smooth to use. I wish all resume sites would be like this one.

Date of experience: August 31, 2020
California
1 review
0 helpful votes
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Great so far
September 1, 2020

Great so far -- the software made it less overwhelming!

Date of experience: August 31, 2020
Arizona
1 review
0 helpful votes
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Needs more options or a more fluid website it feels really bare

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2020
California
1 review
0 helpful votes
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:)
August 31, 2020

:)

Date of experience: August 31, 2020
Ohio
1 review
0 helpful votes
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Don't like that I got to the end and was asked for payment. This should have been upfront.

Date of experience: August 31, 2020
Florida
1 review
0 helpful votes
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Very deceiving to have someone build a resume only to charge them at the end while claiming something is free.

Date of experience: August 31, 2020
Canada
1 review
0 helpful votes
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So far so good
August 31, 2020

So far so good. Is there away to add work place awards?

Date of experience: August 31, 2020
Florida
1 review
0 helpful votes
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So far this has been helpful, when I no longer require service, I hope that cancellation is as easy as this was.

Date of experience: August 31, 2020
Ohio
1 review
0 helpful votes
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Good but did not realize to save I had to pay since it said free/

Date of experience: August 31, 2020
Florida
1 review
0 helpful votes
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I love your system
August 31, 2020

I love your system. It's very user-friendly, easy, and professional.

Date of experience: August 31, 2020
Georgia
1 review
0 helpful votes
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Making my resume was quick and easy
August 31, 2020

Making my resume was quick and easy. Loved the experience.

Date of experience: August 31, 2020
Canada
1 review
0 helpful votes
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Good resume builder but the billing is ridiculous in that they wont let you pay for any options other than the one that jumps to $25 a month after 14 days

Date of experience: August 30, 2020
Tennessee
1 review
0 helpful votes
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I spent a lot of time working on this without knowing about the paywall. Pretty scummy.
After spending all that time making the resume, my only choice was disappointment - either waste the time I spent making the resume without knowing about the paywall, or pay unexpected money.

Also, it seems like I can't even move on from this form until I submit an email. Triple scummy. Will neither return nor recommend this application.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2020