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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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3
September 12, 2020

3

Date of experience: September 11, 2020
Pennsylvania
1 review
0 helpful votes
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Great I just wish there was a volunteer experience section

Date of experience: September 11, 2020
California
1 review
0 helpful votes
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I was under the impression that it was a free download, Spent a good amount of time entering before finding out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
New York
1 review
0 helpful votes
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The paid service is too expensive, but the site is very easy to use and helpful.

Date of experience: September 11, 2020
North Carolina
2 reviews
0 helpful votes
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I don't like the way the extra fees are added at the end of building the resume. It was deceitful.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Nevada
1 review
0 helpful votes
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So far so good, had an issue last night where all my work was cleared so having to restart but I liked what I saw and looking forward to actually completing and having my work downloaded.

Date of experience: September 11, 2020
Ohio
1 review
0 helpful votes
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.
September 11, 2020

.

Date of experience: September 10, 2020
Texas
1 review
0 helpful votes
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Some of these things are generic and repeating itself.

Date of experience: September 10, 2020
California
1 review
0 helpful votes
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Good but didn't know about $2.95 b4 I started this.

Date of experience: September 10, 2020
Illinois
1 review
0 helpful votes
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3544
September 10, 2020

3544

Date of experience: September 10, 2020
California
3 reviews
0 helpful votes
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Easy but did not know until the end that you had to pay

Date of experience: September 10, 2020
California
1 review
0 helpful votes
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You made it so easy and stress free to make my resume, thank you

Date of experience: September 10, 2020
Texas
1 review
0 helpful votes
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THis is a switch and bait site
October 10, 2020

THis is a switch and bait site. It literally states that you get a free resume and then wait... you have to pay $3 and then remember to cancel in 14 days. Ridiculous. Do not say it's free when it is not!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2020
California
1 review
0 helpful votes
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Love the templates and the generated bullets to help guide and build your resume.

Date of experience: September 10, 2020
California
1 review
0 helpful votes
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Thank you so much for making this easy for a 60 year old!

Date of experience: September 10, 2020
Wisconsin
1 review
0 helpful votes
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Love how easy it was to use made making my resume less of a daunting task

Date of experience: September 10, 2020
California
1 review
0 helpful votes
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Really easy and convenient to use with a great resume

Date of experience: September 9, 2020
Oregon
1 review
0 helpful votes
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You already know
October 10, 2020

You already know. You charged but said it was free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2020
California
1 review
0 helpful votes
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At the beginning of doing my resume it states it was free but when I got to the end to save my resume I had to pay. False advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2020
California
1 review
0 helpful votes
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I do not like how it is advertised as "free" but is not.

Date of experience: September 9, 2020