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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and very simple, and for the price you'd be crazy not to take advantage of this service.
Super easy. Best online resume builder I've ever used. I've used probably almost 100 at this point in my life. So that's definitely saying something.
It was okay but not enough job descriptions as I was looking for descriptions for copyright.
So far this made my resume building experience so much easier!
I love the ease of use. It really simplifies the Resume process.
The set up was great, but it said it was supposed to be free, and now I'm being charged.
Very easy to use. Great guidance through building a professional resume. I'm very pleased with the way it turned out!
I thought it was free but the price was not that bad.
Professional done and takes over some of the work but I was surprised that there is a payment at the end. I thought I was doing a free ad. And there was no inclination at the beginning that there is a payment otherwise I could have done other option.
Was lead to believe it was free, but then after filling in all of the information I had to pay a fee to get the resume to download.
Easy to use. It only took six minutes to transfer my old resume into a professional looking resume.
You should warn people that they will have to pay for their download once completed or they have done it all for nothing. Not free at all so shouldn't advertise it as such
You advertised that the resume was free, and after completing the resume I still had to pay. I am going to download the resume, and then cancel my subscription.
Its good but harder to break things into bullet points instead of a wall of text
It's really not FREE as the website portray out to be. Pretty bummed out with the ending when I tried to download the resume it automatically went through payment plan process.
You should let consumers know UP FRONT that there is a charge for the resume. The search results say that the service is FREE. You don't find out that there's a charge until you finish, very misleading.
It was fine, wish their was a one time payment option, but i understand the subscription based format. Also wish you could add your own section to the resume when editing
Very easy to use, but need more selections describing a nurses responsibilities
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

