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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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Georgia
1 review
0 helpful votes
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Quick and very simple, and for the price you'd be crazy not to take advantage of this service.

Date of experience: September 14, 2020
Wisconsin
1 review
0 helpful votes
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Super easy
September 14, 2020

Super easy. Best online resume builder I've ever used. I've used probably almost 100 at this point in my life. So that's definitely saying something.

Date of experience: September 14, 2020
Nigeria
1 review
0 helpful votes
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It was okay but not enough job descriptions as I was looking for descriptions for copyright.

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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So far this made my resume building experience so much easier!

Date of experience: September 14, 2020
Colorado
1 review
0 helpful votes
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I love the ease of use
September 14, 2020

I love the ease of use. It really simplifies the Resume process.

Date of experience: September 13, 2020
California
2 reviews
0 helpful votes
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The set up was great, but it said it was supposed to be free, and now I'm being charged.

Date of experience: September 13, 2020
Michigan
2 reviews
0 helpful votes
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Very easy to use
September 14, 2020

Very easy to use. Great guidance through building a professional resume. I'm very pleased with the way it turned out!

Date of experience: September 13, 2020
Texas
1 review
0 helpful votes
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I thought it was free but the price was not that bad.

Date of experience: September 13, 2020
Texas
1 review
0 helpful votes
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Fun to use for first draft
September 13, 2020

Fun to use for first draft. Lets see how it looks.

Date of experience: September 13, 2020
Delaware
1 review
0 helpful votes
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Hi
September 13, 2020

Hi- seems good - but I cannot edit my bullet points that I copied from a previous document.

Date of experience: September 13, 2020
Illinois
1 review
0 helpful votes
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Professional done and takes over some of the work but I was surprised that there is a payment at the end. I thought I was doing a free ad. And there was no inclination at the beginning that there is a payment otherwise I could have done other option.

Date of experience: September 13, 2020
Florida
1 review
0 helpful votes
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Was lead to believe it was free, but then after filling in all of the information I had to pay a fee to get the resume to download.

Date of experience: September 13, 2020
South Carolina
1 review
0 helpful votes
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Easy to use
September 13, 2020

Easy to use. It only took six minutes to transfer my old resume into a professional looking resume.

Date of experience: September 13, 2020
Australia
1 review
0 helpful votes
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You should warn people that they will have to pay for their download once completed or they have done it all for nothing. Not free at all so shouldn't advertise it as such

Date of experience: September 13, 2020
Wisconsin
1 review
0 helpful votes
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You advertised that the resume was free, and after completing the resume I still had to pay. I am going to download the resume, and then cancel my subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2020
Canada
1 review
0 helpful votes
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Its good but harder to break things into bullet points instead of a wall of text

Date of experience: September 12, 2020
California
1 review
0 helpful votes
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It's really not FREE as the website portray out to be. Pretty bummed out with the ending when I tried to download the resume it automatically went through payment plan process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2020
Georgia
1 review
0 helpful votes
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You should let consumers know UP FRONT that there is a charge for the resume. The search results say that the service is FREE. You don't find out that there's a charge until you finish, very misleading.

Date of experience: September 12, 2020
Colorado
1 review
0 helpful votes
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It was fine, wish their was a one time payment option, but i understand the subscription based format. Also wish you could add your own section to the resume when editing

Date of experience: September 12, 2020
North Carolina
1 review
0 helpful votes
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Very easy to use, but need more selections describing a nurses responsibilities

Date of experience: September 12, 2020