Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
3 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Share Review
Report Review

Why you only said at the end of the process that is not free?

Date of experience: September 9, 2020
Arizona
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

This was an easy and excellent resume building experience

Date of experience: September 9, 2020
Arizona
1 review
0 helpful votes
Follow Flanagan U.
Unfollow Flanagan U.
Share Review
Report Review

I created the entire resume and an account before and tried to log in and it said no email found after I registered.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2020
Illinois
1 review
0 helpful votes
Follow Heller E.
Unfollow Heller E.
Share Review
Report Review

This was advertised as free
October 9, 2020

This was advertised as free. I do not want to spend another 3 hours making a new resume so im buying this on for 2.95 and cancelling immediately. This company is horrible.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Colorado
1 review
0 helpful votes
Follow Cool L.
Unfollow Cool L.
Share Review
Report Review

You promote the site as free, but charge $2.95 for 14 day trial or $24.95/month or $95/year. It is misleading and that is what makes me angry. In fact I'm going to reduce it to one star. $2.95 is a small price, but lying about it loses all your customer's trust.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Idaho
1 review
0 helpful votes
Follow Franks E.
Unfollow Franks E.
Share Review
Report Review

.
September 9, 2020

.

Date of experience: September 8, 2020
California
2 reviews
0 helpful votes
Follow Bricker E.
Unfollow Bricker E.
Share Review
Report Review

Even though some of the fields are limited in career skills the customer service was excellent at helping you.

Date of experience: September 8, 2020
Illinois
1 review
0 helpful votes
Follow Alex F.
Unfollow Alex F.
Share Review
Report Review

Think first time resume or first 30 dys should be free... but over all love it

Date of experience: September 8, 2020
Texas
1 review
0 helpful votes
Follow Susan U.
Unfollow Susan U.
Share Review
Report Review

Love the options of different formats and automatic suggestions.

Date of experience: September 8, 2020
Florida
1 review
0 helpful votes
Follow Erney Q.
Unfollow Erney Q.
Share Review
Report Review

Having an issue with billing
October 9, 2020

Having an issue with billing. Had to add my card 3 times and received a fraud alert from my bank. I hope it is alright.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Washington
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

.
September 8, 2020

.

Date of experience: September 8, 2020
Colorado
1 review
0 helpful votes
Follow Tom K.
Unfollow Tom K.
Share Review
Report Review

:))
September 8, 2020

:))

Date of experience: September 8, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Good experience
We want the option to change the head sections

Date of experience: September 8, 2020
Colorado
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Great Templates
September 8, 2020

Great Templates. Great guidance. Sucks you have to pay for a free trial

Date of experience: September 8, 2020
Kentucky
1 review
0 helpful votes
Follow Angela H.
Unfollow Angela H.
Share Review
Report Review

Did not say I had to purchase a plan in order to print the resume

Date of experience: September 8, 2020
Nevada
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

It sais it was free but other than that very easy to use!

Date of experience: September 8, 2020
Texas
1 review
0 helpful votes
Follow Diomampo A.
Unfollow Diomampo A.
Share Review
Report Review

Very easy
September 8, 2020

Very easy - the only issue was I could not edit my professional title under my name

Date of experience: September 8, 2020
Arizona
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Share Review
Report Review

Wonderful program but it is a little clickbait-ish. It seems like it is for free until you go to download it. Put that part up front so you know its $3.

Date of experience: September 8, 2020
Michigan
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Search stated free
September 8, 2020

Search stated free. I had to pay for this service. Quality was professional, easy and quick to use.

Date of experience: September 8, 2020
Arkansas
1 review
0 helpful votes
Follow Hiatt U.
Unfollow Hiatt U.
Share Review
Report Review

I really appreciate having the prompts as Ive been avoiding making a resume my whole life. Your site made it very easy though!

Date of experience: September 8, 2020