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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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I enjoy the resume, however I never did expect to pay $3 for it.

Date of experience: September 25, 2020
Virginia
1 review
0 helpful votes
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Overall good experience, but when googled it said it was free

Date of experience: September 25, 2020
Idaho
1 review
0 helpful votes
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Very helpful on understanding what needs to be put into your resume

Date of experience: September 25, 2020
Texas
1 review
0 helpful votes
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Excellent templates and suggestions
September 25, 2020

Excellent templates and suggestions. Clean layout.

Date of experience: September 25, 2020
Florida
2 reviews
0 helpful votes
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You imply that this is a free service but after spending an hour creating the CV, I have to pay you to print it and save it! FALSE or misleading ADVERTISING!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2020
California
1 review
0 helpful votes
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I didn't know I would be having to pay to download my resume that I only will be needing to do once!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2020
New York
1 review
0 helpful votes
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Annoying to wait til the end to give pricing. At this point, I've already spent the time, so I'll get my resume downloaded, cancel the plan, and that will be that. And now you won't let me submit this without accepting follow up. This site is $#*!ing terrible.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2020
Ohio
1 review
0 helpful votes
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I was writing my first resume at 52
September 25, 2020

I was writing my first resume at 52. I was intimidated but it was effortless and I got a great result.

Date of experience: September 25, 2020
California
1 review
0 helpful votes
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...
September 25, 2020

-

Date of experience: September 25, 2020
Utah
1 review
0 helpful votes
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I really liked how comprehensive the steps were, they made it very easy to create a resume, something I didn't really know how to do before. I did not like that it charged me money at the end of the process because I was unaware that it would cost money to download the resume.

Date of experience: September 24, 2020
New Jersey
1 review
0 helpful votes
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This has been great so far!
September 25, 2020

This has been great so far! I was in need of a resume quickly and this site made it very easy.

Date of experience: September 24, 2020
California
3 reviews
1 helpful vote
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Initially it appeared as though this was a free service. You guys pulled a TurboTax on me and charged me at the end. Would not have paid if i hadnt already spent a couple hours on this, but im sure thats part of the plan

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2020
Texas
1 review
0 helpful votes
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It was a great experience but I was under the impression that it was free. Apparently it isn't.

Date of experience: September 24, 2020
Florida
1 review
0 helpful votes
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It said free
September 24, 2020

It said free. But I could only retrieve my resume after paying.

Date of experience: September 24, 2020
1 review
0 helpful votes
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The resume builder itself was fabulous. The resume looks great. The resume was not however, free like I expected it to be. I have now invested the time that I planned to and have no more time to go back and find a truly FREE resume helper. Thanks for that.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2020
Ohio
1 review
0 helpful votes
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Easy to use!
September 24, 2020

Easy to use! A lot of great options to choose from.

Date of experience: September 24, 2020
Texas
1 review
0 helpful votes
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Wish I could have edited the high school section by simply putting the name of the school and adding "Class of 1981"

Date of experience: September 23, 2020
California
1 review
0 helpful votes
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The website says free, but its only free for 14 days

Date of experience: September 23, 2020
California
1 review
0 helpful votes
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Sucks that I cant download one resume with no pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2020
New Jersey
1 review
0 helpful votes
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Leads on it are free until the end where it scams you out of $3. Also tries to hide the recurring aspect in small gray text.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2020