Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Yancey C.
Unfollow Yancey C.
Share Review
Report Review

This was great but you guys should let people know if they want to obtain the resume they created they have to pay

Date of experience: September 28, 2020
New York
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

I really liked the simplicity and effectiveness of this resume platform

Date of experience: September 28, 2020
California
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

I would have liked to have known that there was a fee, prior to spending so much time on my resume.

Date of experience: September 27, 2020
Washington
1 review
0 helpful votes
Follow TACKETT N.
Unfollow TACKETT N.
Share Review
Report Review

I couldn't find the option to renew my subscription any longer than 4 weeks at a time. I previously had an annual subscription.

Date of experience: September 27, 2020
Texas
1 review
0 helpful votes
Follow Frank F.
Unfollow Frank F.
Share Review
Report Review

Awesome!
September 28, 2020

Awesome! Super easy and helpful throughout the entire process of creating my resume! Thank You!

Date of experience: September 27, 2020
Georgia
1 review
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Wonderful experience
September 28, 2020

Wonderful experience.
The process was quick and easy, done in no time. Very professional layout.

Date of experience: September 27, 2020
California
1 review
0 helpful votes
Follow Ahluwalia E.
Unfollow Ahluwalia E.
Share Review
Report Review

Thank you for helping students with building their resume.

Date of experience: September 27, 2020
California
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

Shouldn't have to pay & auto renewal in 14 days that's just way to gauge money because portion of people will forget and have trouble getting it refunded

Date of experience: September 27, 2020
Arizona
1 review
0 helpful votes
Follow Terry I.
Unfollow Terry I.
Share Review
Report Review

Shady
October 27, 2020

Shady. Make people go through all the work of creating a resume saying "free templates", yet won't let you export after without paying. Awful, at least be upfront about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2020
Florida
1 review
0 helpful votes
Follow Parrish E.
Unfollow Parrish E.
Share Review
Report Review

You should be able to download your first resume for free OR before someone goes through all the trouble of inputing their info in - let them know that you are going to charge them. Not happy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2020
Hawaii
1 review
0 helpful votes
Follow Centino Z.
Unfollow Centino Z.
Share Review
Report Review

It was very easy to fill in the questions and watch it generate before your eyes!

Date of experience: September 27, 2020
Massachusetts
1 review
0 helpful votes
Follow Christine B.
Unfollow Christine B.
Share Review
Report Review

Only complaint so far is formatting for work experience bullets

Date of experience: September 27, 2020
Pennsylvania
1 review
0 helpful votes
Follow Kincaid R.
Unfollow Kincaid R.
Share Review
Report Review

Site is advertised as completely free, but payment is required to download resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2020
Georgia
3 reviews
0 helpful votes
Follow Gatherer B.
Unfollow Gatherer B.
Share Review
Report Review

Still working on it
September 27, 2020

Still working on it- we'll see how I like the finished product.

Date of experience: September 27, 2020
Delaware
1 review
0 helpful votes
Follow McWilliams B.
Unfollow McWilliams B.
Share Review
Report Review

It says save your resume for free but you just made me pay so... false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2020
California
1 review
0 helpful votes
Follow Rivera H.
Unfollow Rivera H.
Share Review
Report Review

The ease of use and the amount of templates to choose from is great.

Date of experience: September 27, 2020
Arizona
1 review
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

I really like the elegant resume template so pretty!

Date of experience: September 26, 2020
North Carolina
1 review
0 helpful votes
Follow ge K.
Unfollow ge K.
Share Review
Report Review

The website just directly takes you to creating one and then charges you at the end. A type of deception. I want to be informed what I am getting into before taking me through putting all my information and creating a resume and then asking for money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2020
Canada
1 review
0 helpful votes
Follow McKenna K.
Unfollow McKenna K.
Share Review
Report Review

Some auto fill option are limited for the Event Professional industry.

Date of experience: September 26, 2020
Nevada
1 review
0 helpful votes
Follow Glisson Q.
Unfollow Glisson Q.
Share Review
Report Review

Great, except you advertise free resume service, and I'm having to pay to unlock a resume. False advertising.

Date of experience: September 26, 2020