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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This process was very painless and pleased to find a sub $5 surprise fee at the end.
Y'all are advertised as a free service when I Googled you and then I can'd do anything until I pay. What's up with that?
You say its free but its not. It's a scam. I will never use it again.
I like the ease of using the site, but I want to edit and browse the options more.
Easy format to follow, had to pay for the service at the end.
I tried repeatedly to purchase the 14-day trial on my laptop, but there was no button or other function on the webpage to proceed with the transaction. I had to pull it up on my phone instead. My rating would have been higher otherwise.
Like the program so far, im hoping it helps me with this new job
Very quick and easy way to make a resume very good
This is the best resume service I've ever tried. I love the suggestions it provides to help you complete your resume.
I feel a little duped by the bait and switch of payment options when it mentioned "free" resume.
I was under the impression this was a free app from the microsoft store. Then, after completing my resume, only after attempting to download did I find that a subscription is required
I'm not particularly pleased that this was advertised as a free service, yet I must pay to download the resume. If I hadn't spent so much time building it, I would have just exited.
I like the styling and ease of building a resume on your site.
Creation very easy and helpful process. Now we will see how the subscription goes.
The resume templates are nice, was a little disappointed that I was not fore-warned that there was a charge for the initial or first resume. The payment plan was not made clear until after I put in so much time to build the resume
Very easy site to use to create an amazing resumes!
I was loving your site. Before I used it, I hunted around the main page to see if this cost anything. There was no hint at it costing money. Once I finished my resume, it asked to charge me.
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Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

