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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Very fast and efficient
October 12, 2020

Very fast and efficient. Highly recommend for those doing a last-minute resume.

Date of experience: October 11, 2020
California
1 review
0 helpful votes
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Its not very customizable and the paying process is expensive, you should have a free trial while you get to know your site

Date of experience: October 11, 2020
Arizona
1 review
0 helpful votes
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False Advertisement
October 11, 2020

False Advertisement. Spent a few hours working on resume just to subscribe to have access to resume.

Date of experience: October 11, 2020
California
1 review
0 helpful votes
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I would like to change Resume template by profession to dental images?

Date of experience: October 11, 2020
Texas
1 review
0 helpful votes
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Advertised as free but charges you money upon completion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2020
Kansas
1 review
0 helpful votes
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It would have been nice to know that this was not a free website from the beginning.

Date of experience: October 11, 2020
California
1 review
0 helpful votes
Follow Nguyen J.
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Awesome template to work with and very easy to edit and make personal changes

Date of experience: October 11, 2020
California
1 review
0 helpful votes
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I don't mind paying for the service but there should be some forewarning.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2020
California
1 review
0 helpful votes
Follow Dreyer R.
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This was listed as a free resume builder. I was then ambushed by a price after I had spent several hours of work building my resume. You should be ashamed of yourselves you heartless bastards.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2020
California
1 review
0 helpful votes
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That was easy and it came out much for professional than I could have ever managed on my own.

Date of experience: October 10, 2020
Washington
2 reviews
0 helpful votes
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It said FREE
October 10, 2020

It said FREE. Bit of a bait and switch don't you think?

Date of experience: October 10, 2020
Pennsylvania
1 review
0 helpful votes
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It was going well except the fact that it said I could get my resume for free and then was forced to sign up in order to get it.

Date of experience: October 10, 2020
Tennessee
1 review
0 helpful votes
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For the most part it was good
October 10, 2020

For the most part it was good. I had an issue with safari crashing and losing all my work. Would have liked a way to have saved my work along the way to making the resume.

Date of experience: October 10, 2020
Texas
1 review
0 helpful votes
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I really like this resume builder
October 10, 2020

I really like this resume builder. Its extremely user friendly.

Date of experience: October 10, 2020
Texas
1 review
0 helpful votes
Follow Thierry X.
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So far its good, but I will rate again after a fully using.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2020
Arizona
1 review
0 helpful votes
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Truly quick and painless, they have streamlined the whole process while delivering a quality product.

Date of experience: October 9, 2020
Hawaii
1 review
0 helpful votes
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Great except they said free template and you have to sign up for a membership

Date of experience: October 9, 2020
Wisconsin
1 review
0 helpful votes
Follow Zanow K.
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I was very disappointed that there was no obvious indication this was a site that charged for building a resume. It was very disappointing to find out about this only AFTER completing my resume. Also, it would have been nice to have a one time fee option that someone could pay, without needing to enroll in a monthly reoccurring fee.

Date of experience: October 9, 2020
Alabama
1 review
0 helpful votes
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The system was easy to use and the results are great

Date of experience: October 9, 2020
Illinois
1 review
0 helpful votes
Follow DeJohnette H.
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You led on that this would be free just to require payment at the very last step. As well as advertising a $7.95 monthly subscription option that was in fact, not that at all. Very distasteful and dishonest. This is false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2020