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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The system was easy to use and the results are great
You led on that this would be free just to require payment at the very last step. As well as advertising a $7.95 monthly subscription option that was in fact, not that at all. Very distasteful and dishonest. This is false advertisement.
Tricked into paying because I spent 30 minutes creating a resume.
Wish I was able to add a website (linkedin) to my name bar
Don't advertise a completely free resume builder if it's not free in any way.
Would have liked to edit resume prior to having to pay, instructions for that were vague
It was quick and easy. Would recommend to anyone needing help with your resume.
I don't like how i was forced to pay to get my resume
Lets see if i get the job then ill come back to give you 5 stars
I google resume builder free and you all popped up - which is great. Amazing site and you all are doing great work. Just wish there would have been a clear message of "you will need to pay to download" or give me one freebie! :) Either way you got $3 out of me which is whatever - would've preferred to know I was spending that upfront.
Templates are really nice, however the website says it is free. I wasted a ton of time making a resume to find out it wasn't free. Very disappointed.
The bullet points to choose from matched up to my skill set almost perfectly
Knowing about the price up front would have been helpful, but I probably would have skipped over it if it was. Good job on the site.
I like your temples but if you minimize the the browser and return what you have done up to that point gets deleted and you have to start again.
Their marketing on google tricks you into thinking you can build a resume for free.
You cannot build it for free without paying a trial fee in which you have to log into a google or facebook account so they can get your info and spam you.
I am very angry and frustrated
I collated and paid for a resume and then didn't receive it
I am applying for a job and need this resume so all I have done is waste my time and money
I will be telling everyone I speak with NOT to use your site
I was pleased with the ease of the program. I'm looking forward to seeing the finished product.
It said free then when im done it says I have to pay for it
Ease of access is 8/10
Clean website pages with right details for user and hints 9/10
Saving feature not well explained 4/10
Wouldn't let me add more experience to resume. Claims download is ree, but forces you to pay before download
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

