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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It should be noted before completely building your resume that it is not free like it is falsely advertised before you dive in.
Advertised as free to create and download until you get to the point to download, at which point it then charges you. I would have foregone the trial if I had not spent precious time working on it. False advertising.
The service was easy to use but you need to make sure you are in the proper browser in order to enter payment information.
It was very easy to create my resume. After not needing one for many years, I was overwhelmed with the thought of creating my resume. It was a pleasant experience.
Not a very easy process to edit the resume. I want different sections in order and wanted to reorder the experience. Not super easy to do.
Very helpful. Wish I could go back and change the extracurricular experience during editing, though.
Why let me make a whole resume then charge me to download it? That's simply rude.
I use this site every time I need a resume, I genuinely can't recommend it enough!
Loved it but would like if I could compare some resumes next to each other.
Great experience... very quick easy & to the point. Love it! Got it
Very fast and efficient. Highly recommend for those doing a last-minute resume.
Its not very customizable and the paying process is expensive, you should have a free trial while you get to know your site
False Advertisement. Spent a few hours working on resume just to subscribe to have access to resume.
I would like to change Resume template by profession to dental images?
Advertised as free but charges you money upon completion.
It would have been nice to know that this was not a free website from the beginning.
Awesome template to work with and very easy to edit and make personal changes
I don't mind paying for the service but there should be some forewarning.
This was listed as a free resume builder. I was then ambushed by a price after I had spent several hours of work building my resume. You should be ashamed of yourselves you heartless bastards.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

