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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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October 15, 2020

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Date of experience: October 14, 2020
North Carolina
1 review
0 helpful votes
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I appreciate the help, and the site was very easy to navigate. It just annoys me that it is advertised as free when it in fact, is not.

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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It was implied that this would be free, but at the end it requires a payment. Process was easy but was extremely hesitant to move forward with the payment.

Date of experience: October 14, 2020
Kentucky
1 review
0 helpful votes
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Did not tell me I had to pay until the end, which is frustrating.

Date of experience: October 14, 2020
Colorado
1 review
0 helpful votes
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Would have been good to know that there was a charge prior to spending the time inputing all of my information

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2020
Indiana
1 review
0 helpful votes
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Thank you, Resume Genius!
October 14, 2020

Thank you, Resume Genius! You really stand up to your name.

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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I really enjoyed the process and thought the program operated excellently.

Date of experience: October 14, 2020
Colorado
1 review
0 helpful votes
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Very Fast and efficient way to build your resume. Lots of pre-typed answers to auto fill with, which allows for fast resume building.

Date of experience: October 14, 2020
New York
1 review
0 helpful votes
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First time using a service like this, overall very easy

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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I wasn't expecting to pay anything but I really did like the way the resume looked. I just wish it was a free trial but that much is expected.

Date of experience: October 14, 2020
Texas
1 review
0 helpful votes
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?
October 14, 2020

?

Date of experience: October 14, 2020
Canada
1 review
0 helpful votes
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The spot where the position your applying for is shown, under the name needs to be able to be edited. Extremely frustrating.

Overall good though.

Date of experience: October 13, 2020
Georgia
1 review
0 helpful votes
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It has been quite a while since I have done a resume and this was quick and painless! My finished product is very clean and professional.

Date of experience: October 13, 2020
New York
1 review
0 helpful votes
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It's okay
October 14, 2020

It's okay. Not too much personal options. Rather generic feel.

Date of experience: October 13, 2020
Pennsylvania
1 review
0 helpful votes
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I love how easy it is to create a professional resume with this app.

Date of experience: October 13, 2020
California
1 review
0 helpful votes
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MUST use this tool to have a professional and well done resume and cover letter.
THANK YOU SO MUCH FOR THE OUTSTANDING SERVICE AND HELP.
SUPER EASY TO USE!

Date of experience: October 13, 2020
North Dakota
1 review
0 helpful votes
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Didn't know I would have to pay for the resume until the end, after inputting pages and pages of my information. Otherwise I would have probably said 5 stars

Date of experience: October 13, 2020
Utah
1 review
0 helpful votes
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I thought it would be free, but it was pretty easy

Date of experience: October 13, 2020
Massachusetts
1 review
0 helpful votes
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Easy to navigate I look forward to learning about the value of a monthly subscription.

Date of experience: October 13, 2020
Missouri
1 review
0 helpful votes
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You said it was free
November 12, 2020

You said it was free. It wasn't. This is deceptive. I wouldn't mind if you said it cost $3 to download, but you didn't until I already made it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2020