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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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California
1 review
0 helpful votes
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Great way to familiarize those who haven't updated their resumes recently!

Date of experience: November 8, 2020
Michigan
1 review
0 helpful votes
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Easy to use, excellent looking resume and cover letter, and fast!

Date of experience: November 8, 2020
India
1 review
0 helpful votes
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November 9, 2020

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Date of experience: November 8, 2020
California
1 review
0 helpful votes
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Format for filling in information not very flexible. Like adding a personalized objective.

Date of experience: November 8, 2020
Georgia
1 review
0 helpful votes
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I thought it was free..
November 9, 2020

I thought it was free. You have to pay to download the resume you make.

Date of experience: November 8, 2020
Washington
2 reviews
0 helpful votes
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Free is not how you should advertise if you ask for payment when you are done.

Date of experience: November 8, 2020
Canada
1 review
0 helpful votes
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Was worth the sign up 14 day trial fee, now i will see if the best looking resume i ever did gets me a job fast, thanks!

Date of experience: November 8, 2020
Florida
1 review
0 helpful votes
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Great product, led to believe it was completely free.

Date of experience: November 7, 2020
Montana
1 review
0 helpful votes
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Not being able to use a debit card is the stupidest thing ever!

Date of experience: November 7, 2020
Missouri
1 review
0 helpful votes
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November 7, 2020

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Date of experience: November 7, 2020
Colorado
1 review
0 helpful votes
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Love the different resume options, having trouble getting it all on one page.

Date of experience: November 7, 2020
Texas
1 review
0 helpful votes
Follow ​Ashley G.
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I thought the program itself was great... it was very easy to make my resume, and it looks very professional. HOWEVER, it IS advertised as a FREE program, and after spending over an hour on my resume, I discovered I would need to pay for my work. I only wish they had disclosed that information up front... I honestly wouldn't have paid for the program, EXCEPT, I had already put in the work... I feel it's very misleading and almost false advertisement.

Date of experience: November 7, 2020
Illinois
1 review
0 helpful votes
Follow ​Marleene R.
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You should express that it's NOT free to make and KEEP the resume. It's such a scam. High unsatisfied.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2020
California
1 review
0 helpful votes
Follow ​Anne X.
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Loved the pre-existing templates for the specific job role descriptions

Date of experience: November 6, 2020
Ohio
1 review
0 helpful votes
Follow ​Rae I.
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Should have mentioned price and renewal before I typed all my info in. I had so much info to add that your template cut my info off and it pissed me off because I spent HOURS on it. The template was awesome, but your advertising omitted important information, especially for educational professionals seeking to advance their careers during a pandemic. Shame on you!

Date of experience: November 6, 2020
Texas
1 review
0 helpful votes
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So nice to have something do all the formatting for me!

Date of experience: November 6, 2020
California
1 review
0 helpful votes
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Very easy to do
November 6, 2020

Very easy to do. I think it will help my resume stand out

Date of experience: November 6, 2020
Missouri
1 review
0 helpful votes
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It was a great help, but I didn't know I would have to pay for the resume though.

Date of experience: November 6, 2020
Texas
1 review
0 helpful votes
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Wish they had a one time fee rather than a 14 day trial. Really hoping people dont cancel their subscription i guess? Who needs a new resume every month?

Date of experience: November 6, 2020
Iowa
2 reviews
0 helpful votes
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It was advertised as free, but the fee to join is small, so I'll bite.

Date of experience: November 6, 2020