Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great idea, especially to create a professional looking resume
Enjoyed having a choice of styles and being able to plug in info.
I had a great experience. They made it easy and fast. I was very pleased with my resume. Although I think $24.95 is way to much for 4 months at a time.
Simple and easy to use but the monetary charge could have been listed upfront.
This was very helpful after not having to do a resume in over 10 years.
Good experience so far. I have never been great at writing resumés, but this site makes the whole process almost completely effortless.
Its not free. This company makes it seem free but its a scam. Just don't make it seem like its free if its not people have stuff to do
Would have been 5 starts if I didn't have to pay as advertised.
Extremely easy to use, 10/10 would recommend to anyone struggling to put a resume together
Very easy to use, excellent job and skill descriptions, great designs.
Resume Genius made it simple to update my current resume.
This made creating my resume the least amount of effort possible! Thanks for respecting my time!
Simple but need better tools to manage longer resumes
I'm satisfied with the service but it costs too much
Great and easy to use! As someone who really needed help sprucing up their resume, this really helped.
Pretty helpful, but it forces you to include an email for references, and if your reference has a long position name, you have to cut it short because it doesn't let you put the whole thing in. Good templates, intelligent software, gives good rough examples for objective statements.
This is a great service to use to create a detailed, and aesthetically pleasing resume! Affordable as well! Will certainly use again for my resume needs!
Excellent resume builder portal. I have been finding it difficult ot write my resume from scratch and not finding proper words to put in. Resume Genius is very good.
It was fairly straightforward, quick, and easy to follow
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

