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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I thought it was free until i got to the end and then had to pay for it - that should be noted prior to going through the whole thing
Inspiring, good guidance when you get lost between too many instructions or sources of info. And having the ability to tweak if not satisfied with the suggested inputs is great and easy to use. Now it doesn't seem to give you another option than the combined resume once you have filled all the info and the text may not fit all in one page.
You said it is free, but it is not. Better let people know ahead of time.
Good website- would be nice to offer service for free for first document
This looks like a great service, but the Google description says that it's free. Seems it was free to try, but not really free.
Can be better, section for academic projects/additional info missing, text editor missing
The price was misleading, but the content was good.
I like how easy and how professional everything looks
This was quick and easy. The UI and step-by-step process is phenomenal.
Please, institute a one time payment option for users who only want to create and edit one resume at a time without buying into a weekly or monthly subscription.
Didn't know I'd have to pay after building my resume. Annoying.
The price should be upfront. It is deceptive otherwise
Thank you! Now I can start handing out my CV with confidence.
Says it's free put in all the time then had to pay
Sure appears free until you finish. Just glad it looks presentable.
This was supposed to be free. I am very upset that it is not
Incredible experience. Helped me hurdle my anxiety
I understand you need to get paid for a service, but don't advertise as free because it isn't.
Great work making this easy to write resume builder!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

