Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow ​Melissa V.
Unfollow ​Melissa V.
Share Review
Report Review

I thought it was free until i got to the end and then had to pay for it - that should be noted prior to going through the whole thing

Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
Follow ​ K.
Unfollow ​ K.
Share Review
Report Review

Inspiring, good guidance when you get lost between too many instructions or sources of info. And having the ability to tweak if not satisfied with the suggested inputs is great and easy to use. Now it doesn't seem to give you another option than the combined resume once you have filled all the info and the text may not fit all in one page.

Date of experience: December 12, 2020
Texas
1 review
0 helpful votes
Follow ​Tian L.
Unfollow ​Tian L.
Share Review
Report Review

You said it is free, but it is not
January 11, 2021

You said it is free, but it is not. Better let people know ahead of time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2020
Mississippi
1 review
0 helpful votes
Follow Andrew X.
Unfollow Andrew X.
Share Review
Report Review

.
December 12, 2020

.

Date of experience: December 12, 2020
Florida
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

Good website
December 12, 2020

Good website- would be nice to offer service for free for first document

Date of experience: December 12, 2020
Virginia
1 review
0 helpful votes
Follow ​ E.
Unfollow ​ E.
Share Review
Report Review

This looks like a great service, but the Google description says that it's free. Seems it was free to try, but not really free.

Date of experience: December 12, 2020
Texas
1 review
0 helpful votes
Follow ​Monika I.
Unfollow ​Monika I.
Share Review
Report Review

Can be better, section for academic projects/additional info missing, text editor missing

Date of experience: December 12, 2020
Illinois
1 review
0 helpful votes
Follow Daniel U.
Unfollow Daniel U.
Share Review
Report Review

The price was misleading, but the content was good.

Date of experience: December 12, 2020
Virginia
1 review
0 helpful votes
Follow ​Tristan D.
Unfollow ​Tristan D.
Share Review
Report Review

I like how easy and how professional everything looks

Date of experience: December 12, 2020
Arizona
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

This was quick and easy
December 12, 2020

This was quick and easy. The UI and step-by-step process is phenomenal.

Date of experience: December 11, 2020
District of Columbia
1 review
0 helpful votes
Follow Sam J.
Unfollow Sam J.
Share Review
Report Review

Please, institute a one time payment option for users who only want to create and edit one resume at a time without buying into a weekly or monthly subscription.

Date of experience: December 11, 2020
California
1 review
0 helpful votes
Follow Jim V.
Unfollow Jim V.
Share Review
Report Review

Didn't know I'd have to pay after building my resume. Annoying.

Date of experience: December 11, 2020
California
1 review
0 helpful votes
Follow Kathleen D.
Unfollow Kathleen D.
Share Review
Report Review

The price should be upfront
December 11, 2020

The price should be upfront. It is deceptive otherwise

Date of experience: December 11, 2020
New Zealand
1 review
0 helpful votes
Follow ​Leoia R.
Unfollow ​Leoia R.
Share Review
Report Review

Thank you!
December 11, 2020

Thank you! Now I can start handing out my CV with confidence.

Date of experience: December 11, 2020
Utah
1 review
0 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

Says it's free put in all the time then had to pay

Date of experience: December 11, 2020
Oregon
1 review
0 helpful votes
Follow Charles A.
Unfollow Charles A.
Share Review
Report Review

Sure appears free until you finish
December 11, 2020

Sure appears free until you finish. Just glad it looks presentable.

Date of experience: December 11, 2020
Hawaii
1 review
0 helpful votes
Follow ​Deborah I.
Unfollow ​Deborah I.
Share Review
Report Review

This was supposed to be free
January 10, 2021

This was supposed to be free. I am very upset that it is not

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2020
Colorado
1 review
0 helpful votes
Follow ​Renee V.
Unfollow ​Renee V.
Share Review
Report Review

Incredible experience
December 11, 2020

Incredible experience. Helped me hurdle my anxiety

Date of experience: December 11, 2020
Indiana
1 review
0 helpful votes
Follow Eric G.
Unfollow Eric G.
Share Review
Report Review

I understand you need to get paid for a service, but don't advertise as free because it isn't.

Date of experience: December 11, 2020
California
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Great work making this easy to write resume builder!

Date of experience: December 11, 2020