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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good, but editing tools are terrible
December 14, 2020

Good, but editing tools are terrible. Should be able to take away perenthesis and things that make it look less professional. No option for internships etc.

Date of experience: December 14, 2020
California
1 review
0 helpful votes
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Brass tax, simple, and engaging form, noteworthy resume templates that will undoubtedly set me apart from the pack, and clear pricing terms: all in all, good show.

Date of experience: December 14, 2020
California
1 review
0 helpful votes
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Suprise it costs money
December 14, 2020

Suprise it costs money - not being upfront about that is not a very good look

Date of experience: December 13, 2020
Canada
1 review
0 helpful votes
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Overall was very helpful
December 14, 2020

Overall was very helpful. Needs some options about trades in general, but other than that, amazing!

Date of experience: December 13, 2020
Illinois
1 review
0 helpful votes
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Says free but I have to pay for it...
December 14, 2020

Says free but I have to pay for it... false advertising

Date of experience: December 13, 2020
Texas
1 review
0 helpful votes
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This was advertised as a free service and then it ultimately charged me.

Date of experience: December 13, 2020
California
1 review
0 helpful votes
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Good, just did not know i would need to pay for this service. Would appreciate if that was made more clear from the beginning.

Date of experience: December 13, 2020
Texas
1 review
0 helpful votes
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.
December 13, 2020

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Date of experience: December 13, 2020
Texas
1 review
0 helpful votes
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Your add said it was free, but i had to pay to print my resume

Date of experience: December 13, 2020
Arkansas
2 reviews
0 helpful votes
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The organization of the information was very easy. And the help with word choices

Date of experience: December 13, 2020
Washington
1 review
0 helpful votes
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Didn't know I would have to pay for my "free" resume.

Date of experience: December 13, 2020
Arizona
1 review
1 helpful vote
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Great site and resume building
December 13, 2020

Great site and resume building. Do not like that you have to pay for it at the end.

Date of experience: December 13, 2020
California
1 review
0 helpful votes
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Said free..
January 12, 2021

Said free. Charged me once I spent all that time building it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2020
Georgia
1 review
0 helpful votes
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Y'all said it was free & then lied but I need my resume but u still suck

Date of experience: December 12, 2020
Washington
1 review
0 helpful votes
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The terms and conditions were fast and easy to find and read. Having them not at the bottom in "fine print" or behind a link is perfect.

Date of experience: December 12, 2020
Colorado
1 review
0 helpful votes
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December 13, 2020

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Date of experience: December 12, 2020
Alabama
1 review
0 helpful votes
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It was promoted as "free", but after spending a lot of time building my resume I had to end up paying for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2020
Georgia
1 review
0 helpful votes
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...
December 13, 2020

,

Date of experience: December 12, 2020
Minnesota
1 review
0 helpful votes
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Your listed as free yet when i finish then i have to pay. Not happy i spent a long time working on my resume only to see i have to pay for it. False advertising!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2020
Wisconsin
1 review
0 helpful votes
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I thought it was free until i got to the end and then had to pay for it - that should be noted prior to going through the whole thing

Date of experience: December 12, 2020