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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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I like the layout...
December 16, 2020

I like the layout... I will see how it is received by potential employers!

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
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Making you sign up to a subscription SUCKS will not recommend very disappointed what a hassle. I don't mind paying for the resume builder as a one- off why don't just have that as an option. Oh I know, cancelling is probably a pain in the@## and you make money off people avoiding the hassle. Real nice business model there...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2020
Zimbabwe
1 review
0 helpful votes
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I am so happy that I will recommend all my friends to use this app.

Date of experience: December 15, 2020
Minnesota
1 review
0 helpful votes
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I was never told or suggested that I would be signing up for a subscription after putting the time to fill the resume. Yea the UI of the site is great and easy the only thing not happy about is the subscription. I don't mind spending the money for the resume but I very much dislike the fact that I am being forced into a subscription for 1 resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Site is misleading when it says free
January 15, 2021

Site is misleading when it says free. Not happy about the time I spent to have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Should indicate it would cost money to do this up front.

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
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It was a great experience and made making a great looking resume an easy process.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Found it very easy and convenient to use. Cost is great too!

Date of experience: December 15, 2020
Thailand
1 review
0 helpful votes
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Please stop my account for non more pay extra bill, thanks

Date of experience: December 15, 2020
Nevada
2 reviews
0 helpful votes
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WHY DO I HAVE TO PAY TWICE JUST FOR EDITING MY RESUME AFTER I ALREADY PAID FOR THE RESUME FONT TYPE?`IF THIS ALWAYS HAPPENS I WILL NEVER USE THIS SITE AGAIN JUST TO PAY FOR EDITING?

Date of experience: December 15, 2020
Michigan
1 review
0 helpful votes
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.
December 15, 2020

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Date of experience: December 14, 2020
New York
1 review
0 helpful votes
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I love how easy and simple it is to create a resume on this website.

Date of experience: December 14, 2020
California
1 review
0 helpful votes
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This website has an easy manageable way to create a resume.

Date of experience: December 14, 2020
Arizona
1 review
0 helpful votes
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Love how it built it for you, it did say free and at the end it asked for a cc.

Date of experience: December 14, 2020
Oregon
1 review
0 helpful votes
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I like the platform
December 15, 2020

I like the platform. It is easy to navigate and create a nice looking resume. I don't like the lack of transparency about what is "free". Nothing is free in this world. Don't trick people into thinking otherwise.

Date of experience: December 14, 2020
Florida
1 review
0 helpful votes
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Easy to use had difficulty seeing full version before subscription

Date of experience: December 14, 2020
North Dakota
1 review
0 helpful votes
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Helpful tools and ways to get proper wording of work experience.

Date of experience: December 14, 2020
Oregon
1 review
0 helpful votes
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Free is supposed to be free
December 14, 2020

Free is supposed to be free. When did free mean pay this amount

Date of experience: December 14, 2020
Indiana
1 review
0 helpful votes
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December 14, 2020

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Date of experience: December 14, 2020
Florida
1 review
0 helpful votes
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I just need this for my College Resume and i have to pay for it lol.

Date of experience: December 14, 2020