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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Is great option to create a resume with genius resume
Really easy to use and creates professional looking resumes. Tips and tricks included in the process help pull out information to use.
Awesome software makes making a resume so much easier and also more professional
Don't tell you it costs money until the end, which is pretty crappy.
Dont list as free if ya have to pay for it. Times are rough right now
Meh. It says free service but after you build your resume, you have to pay to download. Lowers the credibility of the company.
The issue with you being an international company made it really hard to use my credit card. You should do something about that.
I'm going to see how this play out, with this particular resume builder.
Good site! Wish there were some re-arranging features, especially if I have to sign up with a card to access my resume.
I spent all day putting this together because it was advertised to me as FREE and as soon as I try to download what I've worked on I have to pay for it. Misleading, garbage, and shady.
Fast and easy to use helped write a professional resume
I love how easy this process made creating my resume! I usually dread updating my resume, but this was very much pain free. (:
I didn't like you lead me to think is was free so once I spend all this time typing my resume I have to join and your going to auto draft me. Just charge me $20.00 bucks 1 time and get it over with
Initially said free when I clicked on the link, then after my time and efforts, I still need to pay for the download.
Professional resume that was easy to build. Thank you!
Free doesn't really mean free. It is not made very convenient to download resume at completion. You make people select a plan.
So far this has been so much easier than trying to write my resume completely on my own.
Quick and simple, instructions are very clear and they just basically have all the tools you need to have a decent resume
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

