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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Quick and Easy
December 21, 2020

Quick and Easy. I absolutely hate to update my resume

Date of experience: December 20, 2020
Texas
1 review
0 helpful votes
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Amazingly easy and great organizational capabilities

Date of experience: December 20, 2020
Czechia
1 review
0 helpful votes
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Excellent software to make an attractive and creative resume.

Date of experience: December 20, 2020
Iowa
1 review
0 helpful votes
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Easy and fast
December 20, 2020

Easy and fast. Really guided me through the process.

Date of experience: December 20, 2020
Colorado
1 review
0 helpful votes
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Easy to work with!
December 20, 2020

Easy to work with! Convenient and helpful tips to create the best resume!

Date of experience: December 20, 2020
Michigan
1 review
0 helpful votes
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Great service but I would prefer you not to falsely advertise as free and then present a charge spontaneously at the end.

Date of experience: December 19, 2020
TT
1 review
0 helpful votes
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Simple and easy to use with a professional result.

Date of experience: December 19, 2020
Indiana
1 review
0 helpful votes
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Made me do all that work just to pat for it! It need to be known before we put all of our information in.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2020
Illinois
1 review
0 helpful votes
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The process was intuitive and word suggestions very helpful.

Date of experience: December 19, 2020
Oregon
1 review
0 helpful votes
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I went through all of the resume thinking it was free. You should make that more clear, please. I feel like I wasted my time typing all of my resume to have to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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Resume Genius makes it so easy to create a resume in a few easy steps. They also provide very professional templates to choose from. I have enjoyed my experience.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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It helped me consider things i would have never thought about

Date of experience: December 18, 2020
Connecticut
1 review
0 helpful votes
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Good layout, although I wished it would let me edit text

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Super easy to use, just wish they said in the beginning you had to pay to access your resume. Gonna have to remember to cancel the membership before they charge me again

Date of experience: December 18, 2020
Pennsylvania
1 review
0 helpful votes
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Great experience using the site, but it is intentionally obscure about payment until the resume is made

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
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If you're charging money for the service, which is completely acceptable, you should be broadcasting that up front. Someone shouldn't be able to get through the entire process before finding out that they cannot access the resume without paying for it. This is a sneaky way to trap people into feeling like they don't want the last 15 minutes of filling out forms to be wasted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2020
North Carolina
1 review
0 helpful votes
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Should tell you cost instead of claiming to be Free. Affordable anyway

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
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Did not indicate a payment will be needed to start with

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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I'm so glad I found you guys when I google searched for the best resume builder available so far I am completely satisfied with the experience and just how much value its added to my resume with the suggestions and layouts available it only reassures me when I do decide to submit this resume I feel this is going to guarantee me and interview, thanks!

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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No indication of charge till after resume was complete

Date of experience: December 17, 2020