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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Deleted info when refreshed the page
December 23, 2020

Deleted info when refreshed the page. Had to re enter.

Date of experience: December 23, 2020
Texas
1 review
0 helpful votes
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Hidden cost presented after completing resume. If you're going to charge for the service, present the cost first!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2020
Mississippi
2 reviews
0 helpful votes
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It has been the greatest and easiest experience ever, thanks

Date of experience: December 22, 2020
California
1 review
0 helpful votes
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Easy to use, clean and clear templates
December 22, 2020

Easy to use, clean and clear templates - what's not to like?

Date of experience: December 22, 2020
Nebraska
1 review
0 helpful votes
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As I look for a new career and haven't applied for a job outside my field in 30+ years, this process was extremely helpful.

Date of experience: December 22, 2020
Utah
1 review
0 helpful votes
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I was hesitant to use a resume service, but the difference in my new resume compared to my old one is amazing!

Date of experience: December 22, 2020
Maryland
3 reviews
0 helpful votes
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The daunting task of compiling an up-to-date and stylish resume suddenly becomes much, much easier.

Date of experience: December 22, 2020
TW
1 review
0 helpful votes
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The website allows us to use, but it didn't mention that the only way to download "my information" is to pay. And I don't know if the website uploaded my personal information into its server.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2020
Virginia
1 review
0 helpful votes
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I have no reference point but this service seemed to be very helpful.

Date of experience: December 22, 2020
Illinois
1 review
0 helpful votes
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Very professional looking
December 22, 2020

Very professional looking. Saved me a great deal of time.

Date of experience: December 22, 2020
Ohio
1 review
0 helpful votes
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The resume builder was terrific
December 22, 2020

The resume builder was terrific. But the price is a little outrageous I must say.

Date of experience: December 21, 2020
Oklahoma
1 review
0 helpful votes
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Easy and quick
December 22, 2020

Easy and quick. Wasnt overkill which is exactly what I wanted

Date of experience: December 21, 2020
Pennsylvania
1 review
0 helpful votes
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Great choices and options to make your resume look professional. Thanks!

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
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Easy to use!
December 22, 2020

Easy to use!
Looks fantastic!
Hoping it helps me land a job!

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Good experience
December 22, 2020

Good experience. Pro results.
Ease of use. Fair pricing. Thanks

Date of experience: December 21, 2020
Pennsylvania
1 review
0 helpful votes
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Why does it say free when there is a charge to download it? Misleading sales practice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2020
Virginia
1 review
0 helpful votes
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Thought it was free but that's okay I guess. The process was fine.

Date of experience: December 21, 2020
Oklahoma
1 review
0 helpful votes
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It advertises as being free, its not
January 20, 2021

It advertises as being free, its not. Once the resume is completed, they charge you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2020
Oklahoma
1 review
0 helpful votes
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Easy to build with the auto add options
December 21, 2020

Easy to build with the auto add options.
I wish I had the option to change/leave blank some topics such as Careers.

Date of experience: December 21, 2020
Tennessee
1 review
0 helpful votes
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.
December 21, 2020

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Date of experience: December 21, 2020