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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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December 30, 2020

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Date of experience: December 30, 2020
Utah
1 review
0 helpful votes
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Thought it was free and turns out you have to select a plan to download

Date of experience: December 30, 2020
Ohio
1 review
0 helpful votes
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Great so far, first time using
December 30, 2020

Great so far, first time using. Editing can be a tad confusing.

Date of experience: December 30, 2020
Pennsylvania
1 review
0 helpful votes
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Very easy to use and helpful!
December 30, 2020

Very easy to use and helpful! Saves me a lot of time. Although I do wish they had told me the cost when I began the process.

Date of experience: December 30, 2020
Minnesota
1 review
0 helpful votes
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I love the step by step and the format of the resume is beautiful

Date of experience: December 29, 2020
New York
1 review
0 helpful votes
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Let me know before I spend my time building a resume that I have to pay for it...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2020
Georgia
1 review
0 helpful votes
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I don't like that it said free and 15 minutes. Both were lies

Date of experience: December 29, 2020
Maine
1 review
0 helpful votes
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I thought it was free
December 29, 2020

I thought it was free. I spent a couple of hours o this only to find out that I at least have to pay for a trial period to access it... typical I should have checked the reviews. Lesson learned.

Date of experience: December 29, 2020
Georgia
1 review
0 helpful votes
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December 29, 2020

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Date of experience: December 29, 2020
Texas
1 review
0 helpful votes
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Easy to setup and the finished product looks great

Date of experience: December 29, 2020
Pennsylvania
1 review
0 helpful votes
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Great customer service help chat and awesome resume results!

Date of experience: December 29, 2020
Florida
1 review
0 helpful votes
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Haven't downloaded my resume yet but I have high hopes

Date of experience: December 29, 2020
Ohio
2 reviews
4 helpful votes
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Why does it only accept debit cards?
January 28, 2021

Why does it only accept debit cards? Also, they recommend Internet Explorer. LOL.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2020
Louisiana
1 review
0 helpful votes
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So far I am very impressed with the overall service.

Date of experience: December 28, 2020
New Jersey
1 review
0 helpful votes
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I was a bit confused but they were able to help me through the chat.

Date of experience: December 28, 2020
Washington
1 review
0 helpful votes
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!
December 29, 2020

!

Date of experience: December 28, 2020
Florida
1 review
0 helpful votes
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Quick, simple, and helped me clarify what I need to put down and say

Date of experience: December 28, 2020
Missouri
1 review
0 helpful votes
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I loved how easy it was to create a resume on your site. Super easy and looks good. I have you one star because you advertise as a free templet but it is not free. It is not until you spend all the time writing one's resume that you find out it costs money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2020
Kansas
1 review
0 helpful votes
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Why is there a good reason to have to pay when it keeps telling you it's free?

Date of experience: December 28, 2020
New Hampshire
1 review
0 helpful votes
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Notification that payment would be required should be more visible

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2020