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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I've been confused for years on how to create my own resume. With this builder I made a complete, visually appealing one in less than hour today.
It kind of tricks you into thinking it's free. But I like the way it helps in building my resume.
I had no idea how to make a resume before I used this website. Resume Genius made this process very easy and very fast!
Resume options are slow but inputting resume information was very easy and efficient. Love the suggested detailed job descriptions.
Easy to use information input with beautiful resume templates.
I had a great experience, and I enjoy help that was giving to complete my resume.
So far so good but just started process so we will see?!
Very nice and easy way to make a professional looking resume
Copy paste bullets points not very easy. Have to manually correct the bullet points.
I really wish you guys made it clear this was a paid service.
Didn't like that it did not tell me how much it would cost and also that I have to manually cancel to avoid further charges.
The formats for the resume are a bit rigid and do not allow me the free to input the information that I want to include.
Tell me it costs money at the beginning, otherwise its kinda trapping me.
If you say free it should be free not find out at the end that there is a charge of any kind.
I hope I am able to download and use it as told to me by phone operator whom by the way was very helpful.
It would have been better to have known before starting the process that i would be entered into a subscription in order to receive my resume.
Very smooth process! I love the pre-written option and "write your own option."
Resume Genius made it easy and efficient to write my resume.
Can you make it so the phone number can appear as plain numbering? This is not how we typically have it in my country so some other formats would be great (example xx-xx-xx-xx or +country_extension-number)
The template made it quite easy. Love the styles also.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

