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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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We will see if there are hidden fees or extra charges to account first before I rate 5 stars
I would have appreciated it if I did not have to pay to download my resume as the reason I am making said resume is that I am in need of money. Also the website is not letting me post my experience nor my comments.
Cannot customize it to work best for me. Adequate at best.
A quick way to write a resume. However, it makes you pay once you finish instead of stating at the beginning that to receive your resume you must pay $2.95
It's not very easy to rearrange existing bullet points
Site said free download but your making me pay money now after all that work for my son.
Love, quick, easy, didn't have to rattle my brain for information.
Fantastic this resume builder not only helped me increase my chances of obtaining a job.
I thought it was free, but the trial offer is pretty cheap, so, I'll go for it.
Advertised as 'free' but it's really not free at all. What a scam, just to download ONE resume, that needed for ONE interview. Iliterally spent my last $3 on a resume. Trying to get a job and you have to f-ing pay to try for it. Great
I wish I could use bullet points and I thought this was a free program.
Very easy to use and multiple templates to choose from!
A build whole resume to see a misleading message free resume builder, but when clicked to download it took me to payment portal.
You are a deceptive company, you must inform the resume preparer of payments prior to use your service.
I think it was great. Everything was explained and my Resumé is finally looking perfectly done thanks to the instructions provided.
I thought it was supposed to be free. It was under free websites to make resumes but I guess it was wrong. The resume maker was good though.
Great to make a resume at this site. Its very helpful to make resume.
I like the tool and site and everything, it's super easy to use and makes a good product, but it was a little sneaky to let a person get through everything with the resume design and then say "You actually have to pay 2.95+ to get this!" I understand the need to make a profit and everything, but advertising it up front/more clearly would be more "ethical" in my opinion.
Quick, easy, and stress free. Make the ResumeGenius app do the work for you.
For the most part it is a good program but there is a glitch with the references upon request deleting after edits are made. It is very hard to get it back and requires multiple tries. Also, the most recent cover does not save. When I go back to it days later it reverts back to the very first cover letter ever written which is quite inconvenient.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

