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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The pandemic has truly turned my world upside. My secure job is gone. I wasn't sure how to navigate because the last time I applied for a job I used pen and paper and there was no internet. As frightening as things are this is a wonderful tool. This is my first resume in 32 years and I was lost. This app made it so easy for me. Thank you for this easy to use app.
Generally very good. It would be better if one was not limited by the format regarding the information they wish to include
This has been such an easy tool to sue and created a beautiful resume
First introduction pretty good for services of what I need
It should let u know of charge before putting all the info in and taking all your time.
So far, so good. Process of creating resume well organized, straightforward, many options
Scam. I paid for the service, created the resume, then downloaded it. However the download is a. Vlc file not. Doc or. Pdf so I paid for my time to be wasted on this site!
Some information was in a weird place, for instance, my school info was on the type of the resume, the position I was applying for was next to my name
Quick and very low effort. Nice, professional designs.
It was supposed to be free based on the way it was advertised...
Miss Leading a lot of work to put in to find out it is not free
Dont love how i had to sign up for a free trial. Don't love how i'll have to go cancel it. I'd rather just pay for the resume. The builder worked really great, and it was easy
I didn't like that it asked me to pay after I made my resume it should have been upfront with its payment.
Haven't created a resume in 25 years, things are very different and this was such a help to figure out the kinds of formats and terms employers are looking at these days.
I dont like how I was not aware of having to pay for the service until after i had spent an hour adding in my resume information.
Loved the step by step prompts. Quick and easy to use.
Great resume builder, but overall, feels predatory towards consumers in that any knowledge towards having to pay is AFTER you have made the resume.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

