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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Fast and efficient way of getting a professional looking resume
I don't think you should charge for a free service
Intuitive website design makes resume generation and editing pretty easy
An incredible resume builder! I created a great resume in a matter of minutes.
Resume Genius made it very easy. There are a few places that I wanted to do something and the template wouldn't let me. Have to figure that out, but otherwise very happy!
First time in 32 years I have needed a resume... this is a great resource
Good but did not like having to pay too get my resume downloaded
Quality resume that was easy to build with many different options/styles to choose from.
Incredibly frustrating that this pops up as free resume and it is in fact not free and you have to not only subscribe but if you want it free you then have to go back and fight to cancel to get your money back.
Then on this review page you force onto me I tell you I don't want a follow-up, you say are you sure? And then don't let me continue to click I am sure therefore trying to get my email. You wont let 1 or 2 stars submit without having to hear it from you? I'm going to blast this trap of a website on your google reviews.
I would have been willing to pay if it was presented differently and happy with the resume but false advertising will get you ***zero stars for inconvenience nearly every time.
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The only improvement would be the pre-written skills section. Most jobs today are very cross functional and it is a pain to sort through each category to find your skills.
Great tool. Very disappointed by the surprise charge at the end to get the resume I've just spent a long time building. I will use a different site in the future.
You advertised as free resume builder thencharge at the end
This is false advertising and should not be allowed
It takes time to do a resume and you take advantage of this fact you funking cheating asswipes
This will be reported to consumer affairs
Fast, quick and easy to complete. Great results and a very professional resume.
Its easy to use and made making a resume very simple and super fast.
It was helpful for my current situation and very easy to use.
I completed this process in just over an hour after struggling for days to format a resume. I had all the components - I just needed help putting them together.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

