On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The resume creation process was awesome, but it was not mentioned AT ALL that I would have to pay to download this document. This was very annoying, as I had spent about an hour carefully inputting my responses before I was made aware of this (upon completing my resume). If you believe in your service, you should be upfront about the payment rather than being sneaky and hiding it until people are done creating their resumes that they think will be free to download.
Very easy to use website. Didn't like feeling "tricked" as the template was advertised as "free" but you have to pay for a subscription to download.
Easy to use and produced a quality resume in just a few minutes.
Super easy and very helpful when it comes to pre-made bullet poiints. Made my resume sound much more mature and polished.
I was under the impression it was free as advertised on Google but it tricked me and now I paid money after spending ages creating my resume.
Misleading says free until u spend all that time creating ur resume
Cannot believe that this website makes us pay after all the work we put in, If I would have known that i would have had to pay for this stupid thing to get done, I would have just went to someone else. Pathetic, tapping people like this.
I want to pay like $10 for my resume. Dont put me on a monthly plan! >:-(
You lied and said this was free, that is false advertising. I would not recommend you to anyone
Don't say free then make somebody pay to get a resume that's goofy as $#*!
Really simple and easy to use, saved me a lot of trouble and made things easy.
More customization in regard to the placement and location of the writing. Also a different secodn page layout, for instance, you hace enough work experience to fill up the second page of a resume. I would not need to have the let or right hand side sections still structured without any information really needing to be there. Sorry for the rushed explanation.
We were led to believe this was a FREE resume builder. Not pleased that we get saddled with a charge AFTER we spend the time putting in all the information.
You did not say before creating my resume that this was a paid subscription service. I really like the template and am willing to buy it but not to pay for a subscription.
Made writing my resume quick and easy. I guess FREE doesn't really mean free
So easy to use! Provides a lot of prompts to intelligently showcase your skills and abilities.
A little clunky; not a lot of help choosing skills.
False information. Free advertising and once the resume is finished payment is required along with a membership
Misleading. Clicked on free template and spent time putting it together only to be charged in the end. However, it did make putting together a resume less anxiety ridden.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members