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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There was never any mention of money until the resume was completed and ready for download. I f I would have known there was a fee I wouldn't have used your program.
Good, but I had to search different places for job duties.
I had been dreading creating my resume, but Resume Genius made it so incredibly easy to do! 10/10 amazing experience and I would recommend it to anyone!
This is excellent! I needed something quick and easy to update my resume for a position that closes in 4 days.
Very easy to use and good guidance through the tools
Last minute payment not known until the last, or all the work is done.
You trap customers! Very bad business ethics. Will NEVER recommend you.
The pre-typed bullet points are a lifesaver. Thank you for formatting, this is always a time consumer for me
Template works well and questions were easy, the only really struggle was the pre written bullet points for work experience. Either there were no results, or it gave the wrong descriptions.
So far I am on my way to building a great resume to apply to internal positions at my current employer.
I was not told that I would have to pay until after I put my information. If I had known then I would not have wasted my time
I wish I knew I had to pay to unlock my resume, it says it's free. It's included in the 2.99 "trial deal". I appreciate it but please, let us know.
I believe I was given good information on writing my resume.
User friendly, easy to use. Would like to have been able to change category/topic titles
Looked up free resume builders ended up paying for it anyways, otherwise its good
Very simple process and many clean looking templates
It would have been nice to know that I was going to pay after entering all of my info to get my copy of the resume. It's not a bad price but the site should have been upfront about it.
I had no idea there was a cost before I built my resume
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

