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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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That's bs how u make your resume then after the fact you're informed that you must pay to receive a copy
Pretty easy to get a modern resume and like the various templates available.
Resume Genius was able to guide me through the resume. This made it easy and stress free. It gave very good suggestions and put everything together well at the end. The finished product was flawless!
Amazing site to transfer a basic resume into something really special
Very easy to use and helpful in creating my resume. I love how it provided multiple options to select
I am a little disappointed I had to pay as initially the caption said "free" template but after going through all the updates, I didn't want to conduct another search. You should be upfront about the cost as its very deceptive to promote free and then get slapped with a charge at the end.
You crooked $#*!ers used the word "free" a few too many times before holding my resume behind a paywall.
Great resume builder so far. The design templates are nice, however there isn't an autocorrect function and there is a duplicate on my work experience portion I cannot correct.
My experience so far has been great, I hope it helps me get a job.
I just don't approve of the idea of paying for my own resume that I created.
Incredibly easy to use and took a lot anxiety out of creating a resume
Great. Looks really professional and super easy to make
Your headline says FREE resume builder. But this isn't free, is it?
No grammar checking or spelling,
My objective for my roll was not available.
Great job, love this website you guys are awesome.
I was told this would be free only to find there was a fee to download in the end. I also now need to make sure I don't get additionally charged after 14 days.
Thought this was free. Guess not. You might want to state that before someone starts
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

