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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Great resume builder so far
April 8, 2021

Great resume builder so far. The design templates are nice, however there isn't an autocorrect function and there is a duplicate on my work experience portion I cannot correct.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
New Jersey
1 review
0 helpful votes
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Love it
April 8, 2021

Love it. It was nice and easy. And everything went smooth and as expected

Date of experience: April 8, 2021
Alaska
1 review
0 helpful votes
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My experience so far has been great, I hope it helps me get a job.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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I just don't approve of the idea of paying for my own resume that I created.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Illinois
1 review
0 helpful votes
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Incredibly easy to use and took a lot anxiety out of creating a resume

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Great
April 8, 2021

Great. Looks really professional and super easy to make

Date of experience: April 8, 2021
North Carolina
1 review
0 helpful votes
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Your headline says FREE resume builder. But this isn't free, is it?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Canada
1 review
0 helpful votes
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No grammar checking or spelling,
My objective for my roll was not available.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Illinois
1 review
0 helpful votes
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Great job, love this website you guys are awesome.

Date of experience: April 8, 2021
Wisconsin
1 review
0 helpful votes
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I was told this would be free only to find there was a fee to download in the end. I also now need to make sure I don't get additionally charged after 14 days.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Arizona
1 review
0 helpful votes
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Thought this was free
April 8, 2021

Thought this was free. Guess not. You might want to state that before someone starts

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Arizona
1 review
0 helpful votes
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Quick and easy
April 8, 2021

Quick and easy. Great resume templates from which to choose.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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No I dont want to write some lengthy review that is ultimately going to be pandering

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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The resume was advertised as free, only to request payment after completion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
Massachusetts
1 review
0 helpful votes
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Easy to use
April 8, 2021

Easy to use. I like that the system gives statements as starting points that can then be revised to individualize them.

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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I wish I knew ahead of time that I had to pay. Also, there should be a "save for later" option so you can step away without fear you'll lose all the work you've already done

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Good n mnjj jhgvhj n n nnk hh hk oj j bhk nkk k

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2021
Illinois
1 review
0 helpful votes
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Very helpful on different occasions over two years.

Date of experience: April 7, 2021
Texas
1 review
0 helpful votes
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The ad said this was free, was surprised to have a charge.

Date of experience: April 7, 2021
South Dakota
1 review
0 helpful votes
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It was fine
April 8, 2021

It was fine. I wish there was an easy way to insert bullet points in the work experience section.

Date of experience: April 7, 2021