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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Its a very good site beside you guys making me fill this out to move on
I thought it was free. I asked for a free resume not at 2.95 resume.
It was not clear from the outset that this was a paid service
Quick and easy setup. Multiple templates to choose from. Great experience!
Quick, easy, straight to it and not expensive at ALL! Highly recommend
Easy to use. Provides professional looking resumes
Simple and efficient, was able to create my perfect resume in less than 30 minutes
Examples provided were quite helpful in writing a resume.
Interface is simple to use. Templates make resume editing a breeze.
Everything was great... except when you get to the end, it asks you to sign up and pay for a service that was misleading as being free. Either a 2.99 14 day trial or a 95.00 annual fee. I do not like when companies do that. Tell me upfront and I can decide from there instead of ambush tactics. The service itself was easy to use, quick, concise and thorough.
This was advertised as a free service, very disappointed I had to pay for it at the end.
It should have made the offer before I did all the work creating a resume.
I created this resume so I can download it and upload it to job applications. The file is too big to upload to an application, therefore completely wasting my time and money. I would like a refund immediately.
Very easy to use with an existing resume I had. Thank you!
Good experience however should be more options for positions for skills and should be able to apply more than one position
Great looking templates and easy-to-use format. Would love slightly more customizability so that the company name is not repeated with multiple positions at the same company. This would save space on the page and reduce potential confusion of promotions looking like short-term positions.
Don't appreciate having to pay $24 for a resume but the quality is good.
Difficulty viewing full resume prior to downloading
I don't like writing and editing my resume, but Resume Builder made things fast and easy, even fun.
So far so good. Hope its this easy when i try to go back and do some editing.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

