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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Excellent site, very fast and simple to use not like most resume applications, this is really good.
Very good nice and very welcoming and good with helping
I thought this is free, but I think it's worth the price.
It's the best app but somehow it should be free for few days as a trial.
Has been super helpful and taken the stress out of building a resume
Great, but there is no place to write in your website
Everywhere it said free. It is not free. 3$ is not too much. Just don't say its free
I quickly retrieved my previous resume, updated it and renewed my subscription. Ready to download.
Great experience so far. Would recommend to others
I like how effective it was. However I would enjoy adding and editing the different sections to add more in or take some out.
Deceptive website description on google, this is not free.
I was really pleased with the experience of getting my resume I was a little thrown that there was a charge at the end
Fantastic
Useful wording great designs amazing builder and you can edit all in one place
Thanks
I had to use the help feature to chat with someone who was very helpful.
Easy to use and had everything from basic to very fancy resume templates
I have never done this. Truly a learning experience. Thank your.
Thank you for making my transition from home and back into the work force that much easier.
Process was very smooth and I'm pretty confident going to get this job now!
It said the resume was free. Once I got to the end, there were only two options (both were for purchasing) I had in order to receive the resume I spent time creating. I of course paid for it (the gimmick) because I had already invested so much time into creating and typing up for a good, clean resume. Had I not spent as much time developing this resume, once seeing the false advertising (it not being free.) I would have found another resource.
Now I have to remember to cancel so I am not charged or billed for this source. I only intended on using he free download once... not enough to subscribe.
Its a very good site beside you guys making me fill this out to move on
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

