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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I don't like having to enter my card info for a resume template that said it was free.
Made me fill out entire form before letting making it clear a payment was required
Really impressed with this site. I will definitely use it again. Though if I get this job I may not be utilizing this site for quite some time.
I love that it was quick and easy to use. Thank you.
Not up front with how much it will cost long term.
I love how I answer questions and the resume is put together for me
Kinda tricked me into paying for this after I sunk quite a bit of time into making the resume but I respect the hustle.
Super quick, can get a basic resume with just the 14 day trial. Worth $3!
Google chrome didn't really work for processing payments
You say free for a template and then you make someone pay for a 14 day trial after advertising for something else. If not, you would get five stars.
Easy to write my resume, prior to you i was overwhelmed and stressed.
This site was very helpful in creating a resume which gives a few details about my professional goals and aspirations and providing a few other details about my recent work history.
You say it's free then charge me at the end. Please tell me I'm paying at the start and I would have been much less perturbed
I wish I would've known BEFORE spending 30 minutes filling this out that I would have to pay to get it.
Not all elements required available, but good framework to follow
Made me waste my time, complete the entire resume before prompting me to pay
It was simple but had issues with the payment process
ResumeGenius was super easy to use and helped me create a professional resume in a short amount of time.
Very easy to use however I would have like more choices
I am supposed to have this for another few days but yet I can not access my resume.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

