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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This site falsely advertises that the templates/resume is free. It isn't until you have taken all your time and filled everything out that suddenly its $2.95 and you cant access the resume for download until you pay. The cost isn't an issue. The issue is the audacity you all have to try and force someone to pay for something YOU said was FREE. One word... PATHETIC
Great, but it also said free and was not free. But still not at all costly
Very helpful resource. Easy to use and got me moving in a positive direction for a job search.
This is my first time creating resume with this resumegenius.
Lets see whether any call for interview :)
So far, I like how easy it is to build your resume.
Great place for getting your CV done. Highly recommend it.
A very helpful website! Feeling much more confident about my resume!
Wish it told me it cost money at first. Seems kind of sneaky!
I haven't yet seen my finished product, so I can't give five stars. If I could see all the pages before answering this, I would give you five.
I used this site because it said it would be free but now I had to pay to print my resume.
Shock how amazing my resume came out.
Beyond satisfied.
The interface is real clean and is easy to use. Though, it can be better if there is an option to add specific sections to the resume.
The resume guide is fantastic. What dropped the rating to 3 stars is the fact that there are no "free resumes" available; every template is pay-to-use, which is a complete contradiction of the "free resume" that is advertised.
I came to this website to do a quick inexpensive resume. I read the small print and remembered how i fell for this web site once before and paid for it for MONTHS before i caught it!
It seems like a great experience but, I'm having difficulty paying the 14 day $2.95 trial fee...
Love it so much like how is making a resume this easy
It said it was a free resume but I still had to pay to be able to download it.
Confusing for someone trying to re-enter the workforce and not having current work experience.
Very easy to complete
But you cant download anything without paying
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

