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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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You say that the resume is free then when you get to the end you have to pay to get the resume. I will never use you again. Luckily I don't curse or you would be reading bad words. I will cancel my 14 day trial period first chance I get.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Minnesota
1 review
0 helpful votes
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Had me fill out an entire "free" resume only to make me pay for it if I still wanted it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Canada
1 review
0 helpful votes
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Its good, convenient, I hate formatting so it's perfect

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Jordan
1 review
0 helpful votes
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Great builder and easy to use
April 16, 2021

Great builder and easy to use. Fast, simple and accurate

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Ohio
2 reviews
0 helpful votes
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THis was a quick and efficient way to build my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Georgia
1 review
0 helpful votes
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Great love the app so far, would definitely recommend.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Should be upfront about charges instead of only after entering resume data.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Alabama
1 review
0 helpful votes
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This is frustrating, first, it doesn't upload most of my resume correctly then 3hrs later I go to download it and have to put it in three different times with 2 credit cards. Like I don't complain often but when someone puts all that time and effort in for the possibility of losing everything or having to do it all over is not worth it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
New York
1 review
0 helpful votes
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Fairly easy and straight forward to create my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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I haven't typed up a resume in ages! This website made it so easy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Oklahoma
1 review
0 helpful votes
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I cannot edit my extracurriculars or awards after I have submitted them. Please change that!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
California
1 review
0 helpful votes
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Thank you!
April 16, 2021

Thank you! This has truly helped me in my journey into grad school and beyond. Hopefully it leads to success.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
New Zealand
1 review
0 helpful votes
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The whole process was easy and the prompts proved invaluable for those of us who struggle to promote our achievements

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Australia
1 review
0 helpful votes
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Found it hard to put the correct phone number in with the area code

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Ohio
1 review
0 helpful votes
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It's suppose to be a free service template but its not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Florida
1 review
0 helpful votes
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The only thing I didn't like was a went through a lot of effort to build a resume and found out I had to pay later. I don't know if I missed it somewhere, but if not, this should be fixed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Colorado
1 review
0 helpful votes
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It was easy to use but i didn't expect to pay when it advertised free resumes

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Louisiana
1 review
0 helpful votes
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OMG this has saved me so much time and brain cells. Thank you! Always know where to go to update my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Colorado
1 review
0 helpful votes
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I liked the tool quite a bit but did not like the business practice of hiding the cost till the very end. I thought maybe the site's resume functionality was supported by other ways of making money, like pro resume review services or job hunting assistance. So I paid the $3 for the trial so I could not lose the hours of work I put into it, just to get the template. But I don't want to pay $100 a year for this service so I'll cancel right after downloading. I see you make cancelation difficult too, it requires a phone call instead of allowing cancellation right on the site. Very poor, deceptive business practices.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021
Rhode Island
1 review
0 helpful votes
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This is a great program, not only for the modern-looking resume forms but also for the easy and stressless UI.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2021