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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love the helpful links! Would be nice to enter info and just tab instead of having to use dropdowns but still a great product!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Thank you so much. Preparing my resume was quick and Resume Genius did a lot of the thinking for me!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Easy website to use & navigate around. Professional templates and helpful tips. Thanks Resume Genius!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It should have been disclosed that I would have been charged to access my resume that I just spent 2 hours making :'(
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message.
Thank you!
Regards,
Resume Genius
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I really appreciated how each section of the resume was broken down. It made it easier to input all of my information.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It is good to have man templates, but must also include color combinations
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Easy i needed a resume in short notice and not exactly easy using a blank format
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Resume genius provided a simple and efficient resume template in a short amount of time in an organized fashion.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Nice and easy, loved the resume templates. I was able to create a resume without putting too much thought into it, and it came out nicely.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Great resume creator and a reasonable price for initial service.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Easy to use, quick and professional resume ready to use in minutes!
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Everything was relatively easy to figure out, I only had an issue with the payment page not loading at first
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Super Easy & Fast. I Was Procrastinating Rebuilding my Resume For AwhilE But this website held my hand all the way through. I'm glad I took these 15 minutes to get it done today with resume genis
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Great resume builder. Fast and easy. Very quick when you want to change the format of your existing resume.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I've had a great and easy experience improving my resume.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I pretending to be free then letting someone go all the way through the process of making a resume just to find out that you charge to download the resume is slimy
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius