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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great, They make it simple and easier for you. Just put down your info and they'll have option for you to pick
This was a bait and switch. You should state upfront that there is a cost.
It's lousy and shady you market this as "free" to be charged at the end. Just be honest about the service you provide, people will pay for it.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Don't say its free and then charge me when I'm done. Poop.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Good it is very very good i loved it so so much I really do
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Very easy and fast to do, anyone can do their own resume with resume genius.
You made our day with your review, thank you!
Regards,
Resume Genius
Grea. It great helped me to complete my resume through the questions asked!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I would have liked to have been made better aware that I would have to pay for this BEFORE I filled out all the information.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Was an easy template to follow. Not loving that you're making me do this review before I get my download.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It was hard to add "write your own" with several bullet points
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Very quick and easy! I was very scared of having to make a resume by scratch but ResumeGenius really helped make my job seeking journey so much easier.
You made our day with your review, thank you!
Regards,
Resume Genius
Simple and easy. I've been dreading to update my resume and this website made it easy.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It was easy to get a resume together. Hopefully this will lead to a job.
You made our day with your review, thank you!
Regards,
Resume Genius
Pretty good. Waiting to see how well it goes from here.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Super easy to build an organized and complete resume
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great cheap and quick way to get a professional resume
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great I loved all the options and help that I had with my resume. Thank you
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
So quick and easy--saved me some major headaches. Love the layout choices!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I don't like that it didn't tell me i had to pay upfront
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Super easy, super quick. Makes creating a resume as simple and stress free as possible.
You made our day with your review, thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius