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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I thought this was free, now I am putting in my credit card. Very confused.
Easy to use product that helped organize past responsibilities into a simple elegant format. I've gotten a lot of compliments on the organization and wording of my past experiences.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Great experience Only negative is Monthly payments i would have paid the same price one a one time deal
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
This made creating a resume so easy and less stressful!
You made our day with your review, thank you!
Regards,
Resume Genius
It was false advertising to say it was a free template, then charge for use after we spent hours inputing information.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
A good experience, I'm not a real type but was able to work through this.
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
Love this program helpful hopefully get the job amazing
You made our day with your review, thank you!
Regards,
Resume Genius
I find the templates slightly less flexible than I would like -- but I am generally satisfied.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
It took me 10 minutes to checkout and the solution was to refresh the page and re-enter everything. The website also lets you spend almost an hour creating a resume then it tells you its not free. I do not mind paying the small fee but tell your customers that they cannot download it for free. I'm just trying to get a job and that is already a hassle and now I have to spend another 30 minutes trying to download my resume because I have to pay $2.95. Like I understand it is a business and it is how you attract customers but at the end of the day its annoying and unprofessional. Set the standards higher.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
Love how easy it was to upload and fill templates. Give good suggestions. Great resume templates.
You made our day with your review, thank you!
Regards,
Resume Genius
I like that the career objective puts skills in words for you
You made our day with your review, thank you!
Regards,
Resume Genius
Thanks, needed help with a new updated resume. THanks!
Hello Jennifer,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
I love this website! I am on a hunt for jobs so thank you for this amazing resume!
You made our day with your review, thank you!
Regards,
Resume Genius
Easy to use with great job descriptions and modern resume templates.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Should have told me i had to pay before i got to the end
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
I can't fit enough information on my resume. I'd like to be able to add more skills.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
I have never seen a more attractive or professional looking resume. Thank you!
You made our day with your review, thank you!
Regards,
Resume Genius
Building a resume can be an overwhelming tasks - this made it easy
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Great experience writing my resume. The options made it so easy.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Very easy to use however would like to be able to customize it a little more. Also choosing different colors and templates was a little confusing.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your feedback and for your time.
We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.
Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius