Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Thailand
1 review
0 helpful votes
Follow ​Pornpiya C.
Unfollow ​Pornpiya C.
Share Review
Report Review

Just know at the end that there is supposed to be paid

Date of experience: May 18, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Pornpiya,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow ​Ken O.
Unfollow ​Ken O.
Share Review
Report Review

Thought this resume builder was free, but at $2.95 I can't complain too much.

Date of experience: May 18, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Ken,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
Follow ​ P.
Unfollow ​ P.
Share Review
Report Review

Very efficient at making a high quality, detailed resume. Even for someone like me, who has no work experience.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Anthony H.
Unfollow Anthony H.
Share Review
Report Review

Its been smooth, wish I knew about payment before I completed the resume its a bit misguiding asking for payment afterwards.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

This is so much easier than trying to build my resume from scratch. Its been 10 years since I have needed one outside my current industry and a lot has changed!

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Leanne,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review

I needed a website to complete my resume fast and easy.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Patricia Y.
Unfollow Patricia Y.
Share Review
Report Review

The ad said FREE, no CC required. Misleading because to actually GET the resume I DID have to have a CC. It was easy to use

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Justice,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Amazing!
May 18, 2021

Amazing! I was dreading this and this made it so easy.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Blanca Y.
Unfollow ​Blanca Y.
Share Review
Report Review

Very easy, helpful and gives you variety of options to choose from

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Stephanie F.
Unfollow Stephanie F.
Share Review
Report Review

The website is easy to use, but there should be a message upfront about payment.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Bill U.
Unfollow Bill U.
Share Review
Report Review

Everything became easier with the help of Resume Buidler. They were able to make this as painless as possible!

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Makayla P.
Unfollow ​Makayla P.
Share Review
Report Review

I used this company before and it really helped me out a lot

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Hawaii
1 review
0 helpful votes
Follow ​Tremayne O.
Unfollow ​Tremayne O.
Share Review
Report Review

Good work and intuitive, will impress future employers

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Ian B.
Unfollow ​Ian B.
Share Review
Report Review

Seamless and user-friendly with a beautifully organized and concise result.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Thanks flkadjflkadjflkasdjvlakbnadknb kz

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​ O.
Unfollow ​ O.
Share Review
Report Review

It's great, super easy to use!
May 17, 2021

It's great, super easy to use! Would recommend to a friend

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Josh R.
Unfollow ​Josh R.
Share Review
Report Review

Process to build the resume was smooth, promised free download but had to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

New Mexico
1 review
0 helpful votes
Follow ​ J.
Unfollow ​ J.
Share Review
Report Review

My experience with the program has been easy and user-friendly which is why I rated it 5-stars.

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow ​ W.
Unfollow ​ W.
Share Review
Report Review

Great experience to make one and easy to do. Thanks resumegenius

Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

Not sure if resume support will critique and support to completion. I hope so!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.