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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Pamela X.
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Really simple and easy to follow along with, takes the stress out of writing the resume

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Tammie R.
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This was supposed to be a free site that didnt charge but to get my resume it charged me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Peter S.
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Excellent material and thank you for your help. Keep up the good work

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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$#*!ing bull$#*! scam, repeat charging of 25$ in the smallest print ever you greedy pricks. $#*! your mother

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow Eric K.
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Great tool to use when you have trouble wording things.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
Follow ​Tom S.
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It was so easy! 1 It made my resume look so much better than I thought it could!

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​AISHA U.
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Easy, but not free as advertised which is why I gave it 4 stars. They charge $3 for a 14 day trial.

Date of experience: June 23, 2021
South Carolina
1 review
0 helpful votes
Follow Sarah N.
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This was advertised as a free resume builder. After i spent like an hour on it, i hit continue and was prompted to pay to access it

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Utah
1 review
0 helpful votes
Follow ​Omyya X.
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You should make it clear from the beginning that this is not a FREE resume, that this is just a review template. I spent 2 hrs fixing my resume just to find out this isn't free? This is a scam!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Terra Z.
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Love how easy it is to make a professional resume!

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow William A.
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It's easy to use
June 23, 2021

It's easy to use. Wish I didn't have to pay for one time use.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Mississippi
1 review
0 helpful votes
Follow ​Toni Y.
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Poor over the phone customer service but good resumes

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow ​Laureano G.
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Stop lying to people that it's free and then after they spent time building the resume charging the fee! This is mean and disgusting. This level of scam just turned me off from using your service in the future

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ​Kedrick F.
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I feel as though this product did not satisfy me with the price

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​ Q.
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Very helpful!
June 23, 2021

Very helpful! Takes the frustration out of making a resume.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Arsen Q.
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I only need my resume one time
July 23, 2021

I only need my resume one time. I dont appreciate having to pay monthly for something I only need today.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Traci K.
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Needs to be upfront about price
July 23, 2021

Needs to be upfront about price. Nothing is mentioned about a fee until after spending over an hour creating resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​ W.
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I wish would make easier to put things in a different order than you initially type them in.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Cynthia X.
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Very easy to use, clean and perfectly spaced resume.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​VALERIE T.
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This is a nice service to provide for resume building

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius