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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow ​Natalie W.
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The website advertises the resume builder as free. This is clearly a lie.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Shalandria O.
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Very user friendly as it walk you through the steps.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Was excellent for a quick resume for a job I may not get

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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It would be nice to get one or two free downloads to test the site before having to pay

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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When adding the skills I was not able to add bullets

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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Excellent!
June 23, 2021

Excellent! It really helps us when it's comes to making our resume look professional.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Duncan J.
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Well, you do NOT have many choices for mechanics or for the automotive industry... I also feel misled... I thought it was free, then after doing all the work of writing it, I see I must pay to get the resume. I wish I had know I needed to pay before I completed the resume... I might have researched it more...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Ok, not real thrilled with the monthly payment option only. I would pay $10 for the resume, but 24.99 a month is ridiculous. Now, you are making me go through the hassle of dcanceling.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​John W.
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I had to get the subscription because I love the resume.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Sweden
1 review
0 helpful votes
Follow ​Yasir K.
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I'm wondering why should I buy for a 14 days trial? I hope there will never be any sub charges or recurrent payments on monthly payments. Other than that, I'm done with my CV and it was smooth and pleasant here.

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Kenya
1 review
0 helpful votes
Follow ​LILIAN F.
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I have enjoyed how it goes straight to the points necessary as responsibilities for a particular job

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
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You aren't told you have to pay to actually download the 'free' resume until you've gone through the whole process.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Scott Q.
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Everything was simple and straight forward. Creating my resume was easy.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New Mexico
1 review
0 helpful votes
Follow ​Holley L.
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Writing a resume can be one of the most daunting tasks but Resume Genius does an amazing job at removing all of the headache from the process! I could not be happier with the ease of the process as well as the extra clean finish of the final product!

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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...
June 23, 2021

...

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow ​Amanda X.
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I will be sending my resume out today! I appreciate the easy navigation and helpful tips Thank you Resume Genius!

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Joe I.
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Great project
June 23, 2021

Great project. Enjoy using it. Very professional and easy to use.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow ​Robert F.
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Super easy
June 23, 2021

Super easy. Elegant resume templates sure to impress.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
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Had to use another computer to enter and submit payment information.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Pretty optimistic!
June 23, 2021

Pretty optimistic! Fingers crossed I will get the job.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius