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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The website advertises the resume builder as free. This is clearly a lie.
Very user friendly as it walk you through the steps.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Was excellent for a quick resume for a job I may not get
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It would be nice to get one or two free downloads to test the site before having to pay
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
When adding the skills I was not able to add bullets
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Excellent! It really helps us when it's comes to making our resume look professional.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Well, you do NOT have many choices for mechanics or for the automotive industry... I also feel misled... I thought it was free, then after doing all the work of writing it, I see I must pay to get the resume. I wish I had know I needed to pay before I completed the resume... I might have researched it more...
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Ok, not real thrilled with the monthly payment option only. I would pay $10 for the resume, but 24.99 a month is ridiculous. Now, you are making me go through the hassle of dcanceling.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I had to get the subscription because I love the resume.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I'm wondering why should I buy for a 14 days trial? I hope there will never be any sub charges or recurrent payments on monthly payments. Other than that, I'm done with my CV and it was smooth and pleasant here.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I have enjoyed how it goes straight to the points necessary as responsibilities for a particular job
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
You aren't told you have to pay to actually download the 'free' resume until you've gone through the whole process.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Everything was simple and straight forward. Creating my resume was easy.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Writing a resume can be one of the most daunting tasks but Resume Genius does an amazing job at removing all of the headache from the process! I could not be happier with the ease of the process as well as the extra clean finish of the final product!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
...
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
I will be sending my resume out today! I appreciate the easy navigation and helpful tips Thank you Resume Genius!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Super easy. Elegant resume templates sure to impress.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Had to use another computer to enter and submit payment information.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Pretty optimistic! Fingers crossed I will get the job.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius