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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Virgen L.
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I like the way that they help me make things easy.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Loved how easy this was
August 30, 2021

Loved how easy this was. Didn't like the suprise pricing at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
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Sucked in thought I would be getting a free resume but can only download "text file" for free. Then, I went to go buy the unlimited access and the card number and CVV were glitched.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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You say it's free, then you charge
August 29, 2021

You say it's free, then you charge. That's not cool!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow Katherine O.
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I didn't like the face that I went through the process and thought it was free and then I was charged.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Nevada
1 review
0 helpful votes
Follow Alondra O.
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Very easy and quick
August 29, 2021

Very easy and quick. The small fee is fair and refundable.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Adrian V.
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Straight forward process resulting in a professional looking resume.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow Michael C.
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No point i was told i would have to pay to ge tmy resume - feel cheated but need a quick resume - will make sure to share this scam elsewhere.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Charles O.
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The experience was useful and would have warranted a 4-4.5 rating, up to the point that you hoodwinked me into having to pay to actually access the resume at the end. I would've preferred to have known up front, instead of being tricked. That's inexcusable, and I hope that practice changes.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Jamaica
1 review
0 helpful votes
Follow Christina C.
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Was it made clear that id have to pay for this after typing for two hours?

Date of experience: August 29, 2021
California
1 review
0 helpful votes
Follow Sarah N.
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Seemed pretty easy for a person without much experience had lot of good tips

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow DIANE M.
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I would have liked to see a clearer format first. I was surprised there was a fee for the trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Spain
1 review
0 helpful votes
Follow Andrea J.
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It said it was free and you asked for money after I have spent 45 minutes making this resume, it's very unfair and I am very upset, I hope you'll give me back my money because you tricked me in doing this, it's very dishonest

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Brian V.
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You advertised this as free
September 28, 2021

You advertised this as free. I hate false advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Oyindamola U.
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So many things to talk about wonder while a brother wanna bring another brother down all in the name of i want to trend

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Azhien U.
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Its fine, but you should give an option to just buy the resume for $2.95 instead of subscribing. I would've just bought it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Dawn T.
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Easy to use, so much to choose from!
August 28, 2021

Easy to use, so much to choose from! Loved the examples

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Blaise J.
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This is a REALLY neat idea
August 28, 2021

This is a REALLY neat idea. I am fully capable of making my own resume; however, I wouldn't lie that I'm rather lazy. I've truly enjoyed the simplicity you have established for building my resume. The amount of time and effort I would have had to invest myself would never have been worth what your website has done for me in just minutes. Thank you so much I really appreciate this idea.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jorge A.
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Easy to use
August 28, 2021

Easy to use. The resume looks great and professional.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
3 reviews
0 helpful votes
Follow Lakesha K.
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I've been wanting to update my resume for the last 3 weeks, and if I knew how easy this was, I would have done it sooner!

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius